Salesforce Administrator at InVeris Training Solutions, Inc. in Suwanee, Georgia

Job Description:

Job Description – Salesforce Administrator

Be part of the solution to make the world a safer place.  At InVeris, our mission is to protect life when split-seconds matter:

At InVeris, we work on a mission to deliver superior training solutions to meet the most demanding challenges in the defense, law enforcement and commercial range industries: from saving lives to keeping our peacekeepers and civilians safely trained.  At InVeris, you get the most meaningful experience as we connect your passion and purpose to our mission.  We invite you to become part of our growing team. Even more exciting at InVeris Training Solutions, our employees are committed, engaged and excited about the mission. 

InVeris Training Solutions is a global leader in integrated virtual and live fire training solutions for military forces, law enforcement agencies, and commercial shooting ranges.  We employ 400 people in seven countries, including the US, Australia, Canada, the Netherlands, Qatar, Singapore and the UK. 

Position Summary:

InVeris is seeking an exceptionally talented and initiative-taking Salesforce Administrator to join our Revenue Operations team. The Salesforce Administrator will provide support to the organization through the customization and configuration of our Salesforce.com platform. The administrator will collaborate closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes including Marketing, Sales/Sales Operations, Customer Servicing, and our core program business processes. This role is part technical project manager, part administrator, and part analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance, and improvement of our CRM platform.

The ideal candidate will be: 1.) Making an impact on a growing team and company, 2.) Be able to generate meaningful insights through dashboards and insights, 3.) Enable our users and CRM to work in synergies and efficiencies, 4.) Refine the Salesforce CRM to our sales processes.

What you will be doing:

• Serve as the primary system administrator for the com environment.


• Interface with team members, business leaders and other stakeholders to gather, understand and translate requirements for various projects and initiatives.


• Plan and execute large-scale data improvement projects including data normalization, de-duping, and general clean up within Salesforce and integrated applications.


• Manage all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.


• Complete regular internal system audits and prepare for the latest Salesforce


• Manage, configure, and support ongoing maintenance of com data feeds and other integrations.


• Coordinate the evaluation, scope, and completion of new development


• Effectively function as the liaison between our IT organization, Internal Business Stakeholders, and End Users.


• Work independently with members of the user community to define and document configuration and/or development requirements.


• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.

What are we searching for:

• Excellent project management skills and a positive


• Demonstrated ability to meet deadlines, manage and prioritize simultaneous requests, and manage laterally and upwards.


• Creative and analytical thinker with strong critical thinking


• Exceptional verbal and written communication skills; ability to communicate effectively with various levels within the organization as well as collaborate with cross-functional business partners and technical teams.


• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.


• Ability to assess the impact of new requirements in our Salesforce org and all upstream and downstream applications, systems, and processes.

What you will bring:

• Minimum four years of experience as a com administrator (Sales Cloud).


• com Certification preferred.


• Experience working on the Lightning Platform.


• Ability to design and implement new processes and facilitate user


• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.


• Strong understanding of com best practices and functionality.


• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flows, approval processes, custom views, and other content of intermediate complexity.


• Ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives


• Proficient with Microsoft Office Suite (Access, Word, Excel, PowerPoint, and Project).


• Must be innovative and resourceful and optimize use of available Able to develop innovative approaches for situations in which standard approaches do not apply.


• Must be adaptable and be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.


• Bachelor’s degree with work experience in Sales, Business Administration, or Sales


• Experience with Deltek (Costpoint) is a plus.  

Company Website www.inveristraining.com

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.InVeris Training Solutions is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation. Contact Human Resources at ITS-HumanResources@inveristraining.com.

Experience

Preferred

• 4 year(s): Salesforce Adminstration

Education

Preferred

• Bachelors or better

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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