Security Operations Specialist - Armed Security Officer at Edward D. Jones in Tempe, Arizona

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

The shift for this position is  Wednesday though Saturday  12pm to 10pm.

Receives and responds to routine, urgent and emergent calls for service from the Security Control Center; remains highly visible in the assigned work area

Responds within established quality standards; completes patrols and assignments in a timely manner, and coordinates a rapid response from HQ Operations team members

Stands posts, screens access, provides escorts and conducts security foot and/or vehicle preventative patrols

Responds to and maintains current and accurate knowledge of emergency procedures (i.e. fire and security alarms, severe weather and earthquake); reacts to medical emergencies; provides emergency first aid and assists EMS

Conducts inspections/testing of safety and security-based equipment

Performs motorist assists

Communicates with the SCC and other members of the HQ Operations team using hand held VOIP radios

Prepares dashboards and reports for trending and analysis of data to keep the organization informed, improve performance and ensure efficient use of resources

Assists in development and implementation of security initiatives, processes and programs

Actively participates in self-development. Attends training; maintains job-specific certifications, actively participates in field or classroom training exercises and meets or exceeds minimum training standards

Accountable for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar and submits timely, accurate, understandable, and error-free information

May be called upon to assist in the Security Control Center

Authorized to carry a pistol to safeguard persons on Edward Jones premises

Promotion possible after one year with sustained superior performance

  5-years of armed experience with increasing levels of responsibility (60 cumulative months of daily on-duty armed carry while performing duties as police, military police, armed security)

Knowledge of patrol operations and the Security field is required; must have significant knowledge in patrol operations acquired through previous experience, certification or specialized training in patrol operations

High School diploma or GED required;  College degree in related field preferred

Ability to obtain a valid armed Security Officer License. Must be authorized to carry a pistol through a valid armed security officer license and valid Concealed Carry Permit, or Law Enforcement Safety Act certification.

Valid driver's license

Ability to work varying schedules, overtime and holidays

Effective written and verbal communications and operation of computer software such as Microsoft Office

Physical ability to observe and report

Must be able to work indoors and outdoors

Must be able to spend large part of day in an active role standing, walking, lifting, and climbing stairs 

Must be able to respond quickly and effectively in the event of an emergency

Must be able to successfully participate in all firm required training and successfully demonstrate the application of non-lethal and lethal tactics, protocols, and procedures.

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