Sr Engineering Program Manager - SRE, Media Products at Apple in Seattle, Washington

Job Description:

Summary Posted: Aug 25, 2022 Weekly Hours: 40 Role Number:200346310 The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here. Key Qualifications Outstanding organizational, project management, and technical savvy. Prior engineering, infrastructure, or software development project management experience for Site Reliability Engineering / DevOps / Infrastructure domains Experience of running Cloud and Infrastructure projects. Past experience with deployments to AWS / Kubernetes platforms would be a plus. Agile project experience with evidence and able to demonstrate knowledge. Preference would be given to candidates with SCRUM background and/or played the role of a Scrum Master. Experience at prioritizing features, and technical road maps Proficiency and experience in delivering large scale infrastructure projects Process re-engineering experience. Self-motivated and proactive with demonstrated creative and critical thinking capabilities Strong analytical, troubleshooting, and problem-solving skills. Clear rand concise verbal and written communication skills Experience leading multiple simultaneous infrastructure, technical projects and stakeholder community comprising of various engineering teams and their partners -Experience at end to end project delivery; building roadmaps through to operational sustainability. -Strong facilitation skills (requirements sessions, design meetings, progress and status meetings) Description We are seeking a top-tier Engineering / Technical Program Manager for our Service Reliability Engineering (SRE) group. The SRE team is responsible for service infrastructure that ensures our customers' seamless experience. Lead SRE-centric efforts across independent functional teams comprised of software development, systems engineering, network, tooling, monitoring, & capacity teams. Persistently remove ambiguity and seek to reduce complexity to ensure transparency around project goals, expectations and timelines. Develop a broad organizational perspective to facilitate strategic views around new projects and be able to facilitate discussions focusing on prioritization of existing projects. Build and maintain extensive work plans detailing complex technical projects in a fast moving engineering environment. Prove your ability to handle deadlines and meet financial, capacity and personnel constraints while successfully completing your projects on time! Controlling and reporting progress to the Project Steering Group/Project Sponsor and calling out any issues, as appropriate, in a timely manner. Initiating corrective action where necessary in order to keep the project on track Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated Education & Experience BS/BA Degree and/or MBA preferred Additional Requirements Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Apple benefits programs vary by country and are subject to eligibility requirements. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. PDN-96a57322-1be7-4297-ab80-1dc817144ea0