Hearing Coordinator - Remote (any US Location) at Equifax Inc. in Lincoln, Nebraska

Job Description:

Summary

The Hearing Coordinator has responsibility for contacting and scheduling hearing representatives for Unemployment Hearings. Once scheduled, the Hearing Coordinator must relay pertinent information to internal office personnel within very strict timeframes.

Essential Duties and Responsibilities:

• Contact hearing representatives via phone to discuss hearing schedules, hearing representative availability and hearing representative fees
  
• Use a basic data base to input and extract information using a set of program commands
  
• Access alphabetized information from various representative directories
  
• Maintain detailed logs of phone contacts and phone conversations via input on a PC
  
• Verify all work processed to ensure timely handling and that the work is complete and accurate
  
• Negotiate and/or process fees with new or established independent hearing representatives and attorneys
  
• Act in a courteous and professional manner in performing job functions
  
• Attend work on a regular basis
  
• Accomplish clerical procedures necessary to accomplish the essential functions of the position
  
• Complete any special projects and miscellaneous duties assigned by a member of management
  
• Ability to process billing in a timely manner for accounting