Senior Underwriting Operations Specialist, International A&H at Chubb in Philadelphia, Pennsylvania

Job Description:

Support Underwriting Operations for International Accident & Health “IAH”, including but not limited to: Audit Management, Authority Management, Management of Underwriting Associate program, Reinsurance Support, Underwriting Project Management and Underwriting Support

MAJOR DUTIES & RESPONSIBILITIES:

Audit Management:

• Supports the Underwriting Audit process within IAH – cycle management/schedule management, audit recommendations and guidelines


• Assists in regular trend analysis


• Ensure the quality and timeliness underwriting audit programs


• Assist in creating audit training programs, documents, and webinars


• Support on-going revisions and maintenance of underwriting audit system, Athenium


• Input audit findings into Athenium and document reports and supporting evidence appropriately


• Identify operational efficiencies improvement areas for the audit and reporting processes


• Monitor the peer review process and monthly reporting


• Tracking of audit and file action items and portfolio review action items through to completion

Authority & Underwriting Governance Management

• Support the administration of underwriting authorities and annual delegation and attestation processes

• Support the development the IAH Policies, Procedures and UW Bulletins


• Support the development of Underwriting and Underwriting Governance training material


• Update central repositories of products and policy wordings


• Log referrals and submissions from the region for documentation and trend analysis


• Assist in exploring opportunities to improve referral workflow

Portfolio Management, Account Management, Project Management and Underwriting Support

• Support data management initiatives and conduct data analytics to help improve data capabilities


• Provide product development and project management support for multi-region initiatives


• Support management of Quarterly Account Management, Portfolio Management and performance monitoring of key accounts and Special Acceptance accounts


• Collaborate with a broad range of international colleagues in areas including business development, marketing, Digital/IT, product development, actuarial, underwriting, finance, and operations


• Co-ordination and management of ad-hoc underwriting projects where needed, including but not limited to multinational operations,
  

  Reinsurance and Cat Management

  
  


• Support the field on matters relating to reinsurance treaties and processes & procedures


• Support facilitation of reinsurance activities and initiatives working with reinsurance, accounting, finance, claims, legal, and regional offices


• Assist with treaty reinsurance renewals, approval submissions, quarterly tracking and exposure monitoring as needed


• Support the catastrophe modeling process including exposure tracking of black swan cat events


• Coordinate with actuarial, CAT modeling team, and A&H underwriting for A&H Dot Cat modeling to achieve best possible reinsurance terms


• underwriting associate program, technical underwriting, learning and development training modules, reinsurance support

• University graduate; masters preferred


• 5 to 7 years+ of related work experience preferred


• 3 years+ of A&H Underwriting experience preferred


• International experience preferred


• Excellent organizational and project management skills, strong initiative and drive


• Expertise in underwriting and reinsurance management


• Knowledge of insurance concepts, practices and procedures


• Strong Initiative and Drive – entrepreneurial spirit is required


• Ability to work with people from different cultures and knowledge of foreign languages, desirable but not required e.g. Spanish


• Proactive, business-focused, problem solver


• Designation in a related field (i.e. CPCU or ARe designations) preferred


• Strong working knowledge of Microsoft Office Products and Windows Software products


• Ability to learn third-party systems, web-applications and databases and become proficient


• Flexible and adaptable with ability to react positively to changes and revise methods and priorities


• Ability to work effectively individually and in a team environment


• Ability to exercise good judgment, professionalism and diplomacy in decision making in individual and group interactions


• Strong oral and written interpersonal communication skills


• Strong analytical and inquiry skills to evaluate situations and make logical decisions


• Desire to work in an international insurance environment


• Ability to travel internationally (up to 20%)