Senior Manager - Information Technology Strategic Sourcing at Edward D. Jones in St. Louis, Missouri

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

The Senior Manager is responsible for leadership and management of a department or team of Sourcing Negotiators. These Sourcing Negotiators are responsible for managing and implementing sourcing strategy and contracting for high value indirect categories. The Senior Manager is also responsible for the management of processes, significant vendor relationships, business and system technical matters, appropriate internal controls, and the management of large, complex projects including indirect responsibility for associates and contractors through these projects. This includes development of associates, as well as, overall supervision of the activities of department leaders, managers and individual contributors in the execution of their responsibilities. Assignments are broad in nature and require the individual to draw on a variety of experiences and resources. This involves communication and collaboration, with multiple business areas within and outside of the Finance division, at all levels of responsibility in the organization, in addition to external parties such as vendors, banks, and regulatory agencies. Additional responsibilities include collaborating with other divisions, e.g. Information Systems for support, enhancements and/or the implementation of new systems used or impacted by the division.

Problem Solving:

Recognize, anticipate, and diagnose business process and/or system issues, and recommmend and implement solutions that will solve immediate problems, as well as, provide long term solutions in the particular area(s) of responsibility including firm or client issues that may have a business or financial impact on the firm. Many issues are governed by regulations, internal policies, and have legal implications which give guidance but may also present constraints in problem solving. This requires an understanding of current and future financial and technical climates in the industry, and assessing the potential impact to current processes, controls, systems and the firm’s growth objectives.

Decision Making:

Decisions can be complex, have broad implications technically and financially, and are generally not routine. Evaluating numerous priorities that are dynamic and directing proactive (long term) and reactive (short term) solutions. This requires making decisions autonomously based on assessment of problems(s), multiple solution options that may directly or indirectly impact clients, financial advisors, the division, internal controls, business processes and other areas in the organization. Includes decisions regarding size and staffing needs of particular area(s) of responsibility.

Span of Influence:

Most decisions are complex and non-routine requiring analysis and recommendation of solutions that will impact the system or business processes for the life of the process or system, and have material financial impacts to the firm. The breadth of these decisions impact both the Branch Teams and the Home Offices, require determining appropriate staffing levels for their teams and departments, and include responsibility for financial management of related expenses. The financial management responsibilities at this level are high considering the spend, programs, and processes managed.

The solutions must align with the technical, regulatory, financial, and growth objectives of the firm and require the knowledge and experience to hire, develop, and lead a team(s) of individuals (directly or indirectly) to implement these solutions. Individuals in this position are typically responsible for a significant number of associates.

Impact of decisions can have a lasting impact on the firm (5+ years).

• Bachelor's degree and preferred Advanced Degree or Certification in related field.


• Minimum 10 years of Strategic Sourcing, Finance, or Supply Chain 


• Previous management experience required.


• Must be well versed on business processes, sourcing strategy, vendor management, and project/change management.


• This individual is responsible for the management of a broad area and needs to have depth of knowledge of principles and practices of a specific field of specialization such as finance, accounting, project management, administration, operations, I.S., etc.