Supervisor Special Events And Promotions Operations - Full Time, Casino Marketing (Harrah's SoCal) at Caesars Entertainment in Valley Center, California

Posted in General Business 5 days ago.

Type: Full-Time





Job Description:

Job Summary:

Reporting directly to the Events & Promotions Manager; ensures activities are being held to a high standard of service and efficiency in execution. In this role, you will manage the operations and execution of special events that may be both on and off site. This role will interface with all sub-departments within the Resort and Gaming Marketing departments. Assists with planning and executes assigned events, promotions and other projects as needed.

Qualifications:


  • College degree or credits desirable with Marketing, Communications or Business concentration or equivalent or comparable experience.
  • Two years in organizing promotions/events within a casino environment.
  • Must have a strong understanding of Microsoft Office suite of products.
  • Must have strong problem-solving abilities, combined with a capacity to workindependently and make appropriate decisions without supervision.
  • Must be able to handle multiple projects at one time and to react well under pressure.
  • Must be able to interact well with internal and external customers and work as a team member.
  • Must have strong leadership qualities and have the ability to handle all team member issues.
  • Must be able to work flexible hours.
  • Must present a well-groomed appearance.

Essential Job Functions:


  • Supervises the Events & Promotions Operations Team.
  • Provides corrective and positive feedback to Promotions Lead Associates & Associates on job performance and job related behaviors.
  • Schedules Promotions Lead Associates, Associates and Internal Temp teammates to ensure events & promotions have proper staffing.
  • Conduct Performance Reviews for Promotions Lead Associates & Associates and makes or recommends wage increases and promotions.
  • Works closely with Events & Promotions Planning Supervisor to ensure all event operations are executed at a high standard.

  • Responsible for buzz sessions and team meetings. Works closely with Special Events & Promotions Manager to develop fun, interactive, and informative meetings and buzz sessions.
  • Design creative ways to attract event attendance and engage attendees.
  • Work with Events & Promotions Planning Supervisor and Coordinators to thoroughly think through all events & promotions logistics to creatively bring events to life.
  • Supervise daily operations of the Promotions Center and team members.
  • Complete accurate B.A.S.E. standards for all guest facing team members.
  • Ensure all Promotions Lead Associate and Associate assignments are completed accurately and on schedule.
  • Maintenance of our booth equipment, including props, event equipment, decorative materials, and tools.
  • Management of promotional item inventory.
  • Ensures effective utilization of process management skills and tools to assist with the development, pre and post analysis for promotions/events.
  • Creates and adjusts department templates as needed for executional responsibilities.
  • Keeps abreast of competitive casino marketing events and promotions, especially in the Southern California markets.
  • Utilizes all computer systems in the Special Events/Promotions office to input and extract data for required information.
  • Maintains security and confidentiality of files, records and lists.
  • Maintains a thorough working knowledge of property and department policies and procedures and adherence to the attendance policy.
  • Perform other duties as assigned.

Physical, Mental & Environmental Demands:


  • Must be able to continuously maneuver around office.
  • Must be able to move quickly around property during events.
  • Must be able to bend, crouch, kneel, twist and work at a desk.
  • Must be able to lift and carry 30 pounds.
  • Respond to visual and oral cues.
  • Must be able to conduct conversations with customers, respond calmly and make rational decisions when handling guest concerns.
  • Must be able to work independently.
  • Must be self-motivated.
  • Able to read, writes speak and understand English.
  • Must have manual dexterity to operate the computer and other necessary office equipment.
  • Must be able to tolerate areas containing secondary smoke.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

"Join us in our battle against boredom! Creativity, innovation and inspiration welcome!"

Are you ready to take a step in the fun direction? Join the team at the fourth largest resort property in San Diego County!

Why would you to want to join our team? At Harrah's Resort Southern California, making grownups smile is what we do best, which is why we stack our dream team with passionate, energetic, Funmakers. It's a place where creativity, innovation and inspiration are always welcome! We provide a funner (we are in Funner, California after all!) culture which encourages and celebrates people being the best that they can be. It's a special environment that you can't find anywhere else!

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Reporting directly to the Events & Promotions Manager; ensures activities are being held to a high standard of service and efficiency in execution. In this role, you will manage the operations and execution of special events that may be both on and off site. This role will interface with all sub-departments within the Resort and Gaming Marketing departments. Assists with planning and executes assigned events, promotions and other projects as needed.





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