Business Analyst at Chubb in Philadelphia, Pennsylvania

Job Description:

Business Analyst

Chubb is the world’s largest publicly traded property and casualty insurer.  With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

Chubb is looking for an experienced professional (up to 3 years) with a background in the intersections of business and technology to join our NA Field Operations team. This is a full-time position based in Philadelphia, PA and is a compelling opportunity to join a growing, financially stable, and successful company. This position will support Chubb’s customer facing portals which help our clients and brokers effectively and seamlessly manage and track all aspects of their risk management programs in real time.  This is an excellent opportunity to experience all facets of insurance operations.

Duties:

• Assist in development and documentation of business requirements for various projects


• Support and participate in test planning, test execution and other QA activities


• Support the delivery of product and application demonstrations and presentations


• Provide and support training for internal and external clients as required


• Identify and implement opportunities for process improvements


• Create and implement procedures and workflows for new functionality


• Assist in managing the day-to-day operations and activities associated with key systems and projects


• Escalate issues/risks to management as appropriate

To succeed in this role, you are a college graduate with up to 3 years’ experience in insurance, financial, or technology industries preferred. Candidates may also have studied Business or MIS at the undergraduate or postgraduate levels. Some experience in property & casualty insurance and/or web technologies is preferred

Requirements:

• Bachelor’s degree in many majors will be considered, with a slight preference to insurance, MIS and business majors


• Basic knowledge in Web, MIS, or data fields


• Knowledge of requirements writing and/or technical documentation


• Strong analysis and troubleshooting skills


• Excellent interpersonal skills and able to work effective in a team environment


• Excellent written and verbal communication skills


• Basic Microsoft Word, Excel, and Outlook proficiency


• Attention to detail and high commitment to quality


• Understanding of data integration and reporting best practices is desirable


• Knowledge of SDLC (Software Development Life Cycle) processes and standards is preferred


• Understanding of Project Management processes and standards


• Understanding of test planning and system testing

Who are we looking for? 

Successful professionals at Chubb come from many backgrounds and experiences and bring rich diversity with them to our company.  They also have some things in common, and these attributes will lead to your success at Chubb:  

• 
  Results orientation: a demonstrated ability to meet commitments; including under pressure


• 
  Intellectual agility: capable and willing to master and apply new knowledge


• 
  Personal capacity: accepting and welcoming of additional responsibility over time


• 
  Communication skills: an ability to communicate successfully in various settings


• 
  Interpersonal/team skills: able to work effectively with colleagues at all levels


• 
  Self-leadership: an ability to take full ownership of work and show initiative as needed


• 
  Client focused: understanding of the needs of customers and clients


• 
  Work ethic: a commitment to hard work and a high ethical conduct

This role can be a grade 20 or 21 depending upon candidate’s skills, background and experience

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.