Infrastructure and Security Specialist I at HomeTrust Bank in Asheville, North Carolina

Job Description:

Job Summary

Under minimal direction, the Infrastructure and Security Specialist (ISS) I addresses the day-to-day administration and maintenance of IT services, systems, and applications, as well as the infrastructure on which they operate.  Ensures key infrastructure processes including systems and network administration, data center operations, and HelpDesk remain secure and stable.

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Independently monitors, reviews, and reacts to infrastructure outages and security events.


• Provides backup monitoring and remediation with minimal direction.


• Completes patching of servers, desktops, and networking equipment with minimal direction.


• Completes server and networking hardware replacements without assistance.


• Independently completes telecom invoice coding and system renewals as assigned.


• Actively contributes to infrastructure documentation.


• Consults with the IT Help Desk on resolution recommendations about escalated technical issues.


• Travels to remote sites for routine and emergency hardware maintenance as needed.


• Adheres to all corporate policies and procedures, Federal and State regulations and laws.


• Completes all mandatory annual compliance training.


• Follows regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.


• Performs other duties and special projects as assigned.

Job Requirements

Education:

• Associate degree in an Information Technology related field required.

Required:

• 3+ years of experience related to computer or information systems.


• General technical knowledge and skills in Cisco networking, VMware vCenter, Rubrik Backup, DHCP, DNS, Windows Server 2016, 2019 & 2022, Windows 10 & 11, Microsoft Exchange, Active Directory, O365, Intune MDM, and Azure.


• Strong organizational and time management skills.


• Ability to manage projects and direct others in completion of activities/tasks.


• Microsoft Office Suite expertise for use in communication, planning and other documentation.


• Clear, accurate, and concise verbal and written communication skills.


• Ability to work independently and perform assignments with minimal direction up to 25% of the time.


• Ability to quickly and independently learn new technologies and programs.


• Ability to understand and use bank policies and procedures to ensure operational efficiency and regulatory compliance.


• Ability to work with confidential information appropriately.


• Ability to think and act within guidelines and limitations of bank policy and assigned personal authority.


• Proficient in Microsoft Office products.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. 

Work Environment, Physical Requirements  

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.


• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.


• Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.


• The employee will frequently communicate and must be able to exchange accurate information with others.


• The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.

DISCLAIMER:  HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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