The Supply Chain Associate Manager will lead and/or own Fulfillment Office initiatives supporting and driving enterprise growth. The individual will have direct responsibility for the execution and delivery of strategic plans co-created with Fulfillment leadership. This role utilizes comprehensive business knowledge and critical thinking skills to develop strategies and execute plans impacting inventory movement, placement, and optimal fulfillment outcomes. This individual will be responsible for managing activities with cross-functional partners including category teams, supply chain, retail, services, technology, and analytics teams. This role will also review and assess performance against program metrics, grade and manage internal and external performance, address daily operational needs, as well as other key activities, as assigned.
Key Responsibilities (Essential Functions)
Business Capability Development:
Fulfillment Strategy:
Understand current capabilities and provide input on future state of fulfillment
Provide guidance to cross functional partners around actions needed to drive fulfillment execution.
Supply Chain:
Partner with SC to drive improvements in processes, execution, and communication
Understand competitive landscape and customer needs to inform Supply Chain strategy
Internal Collaboration:
Understand cross-functional goals (sales, speed, cost, etc.) and provide fulfillment recommendations, options and oversight
Facilitate the development and integration of Fulfillment strategies across key internal partners
Initiate, develop and direct the preparation of complex financial presentations and reports.
Lead business partners in defining strategic information requirements.
Identify potential future impacts for other operational and functional areas based on current trends and make recommendations to business leaders to drive and affect change.
Business Strategy:
Represent the business and/or systems during the scoping, development and implementation of initiatives impacting capabilities described above.
Apply critical thinking skills and business/system knowledge to improve current performance and identify opportunities for changes which support business strategy, efficiency, and sustainability
Cross-functional Partnership and Communication:
Liaison with cross-functional partners to develop best practice across multiple areas impacting Fulfillment. Example: Category Teams, Category Enablement, Technology, Supply Chain, E-com Operations, Decision & Analytics.
Provide updates/visibility to cross-functional teams regarding system performance, process and system changes, and future roadmap.
Minimum Requirements:
3+ years in Inventory management, Supply Chain, Distribution/Transportation, Business management, Vendor management, Project management, Retail, or Technical Expertise
Ability to work in a collaborative fast-paced, evolving team environment and across functional groups
Work autonomously and ability to professionally interface with peers, leadership, and partners at all levels
Strong analytical, interpersonal, communication, and problem-solving skills
Experience writing common Excel formulas (ex: vlookup) and using Pivot Tables
Preferred Qualifications:
Bachelor’s Degree or relevant experience
4+ years’ experience in two or more of the following areas in Inventory management, Supply Chain, Distribution/Transportation, Business management, Project management, Retail, or Technical Expertise
Advanced problem-solving skills and analytical abilities with competency translating complex problems into solutions which can be implemented
Experience in leading cross-functional teams to deliver measurable outcomes
Understanding of end-to-end order processes
Experience with SQL and Power BI
*This role is hybrid, which means you must be located within a drivable distance to our Best Buy corporate office in Richfield, MN. You might be asked to come into the office up to 3 days per week.