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Sr. Behavioral Health Case Manager II at State of Oklahoma in McAlester, Oklahoma

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Job Posting Title

Sr. Behavioral Health Case Manager II



Supervisory Organization

Carl Albert CMHC

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)


Full time

Job Type



Sr. Behavioral Health Case Manager II - $21.63 an hour
Behavioral Health Case Manager II - $19.23

Job Description


Under immediate to general supervision assists in the provision of telehealth and in person contact, screening and referral. May also work to establish and maintain a treatment focused milieu for consumers and family members receiving treatment services


  • Under supervision, may provide initial response to callers and/or persons seeking mental health and substance use services.

  • Interviews clients and families to obtain information relevant to assessing resources, needs and appropriate levels of intervention.  Reports data to treatment teams for consideration in the development of an intervention plan.

  • Receives training in statutes, guidelines, policies, and procedures governing delivery of mental health and substance abuse services, including legal criteria for involuntary hospitalization, client rights and confidentiality. Provides information to clients, their families, other community agencies, and the general public regarding these topics, under direction.

  • Under supervision, may arrange for dispatch of emergency services to scenes of psychiatric emergencies of sufficient severity to require involuntary treatment.

  • Participates as a member of a multidisciplinary treatment team; assists in the face-to-face evaluation of individuals presenting with request for, or in need of, treatment including outpatient, residential, and/or voluntary or involuntary hospitalization.

  • May manage a case load of clients requiring case management services.

  • Completes screening and referral information.  Makes referrals and coordinates appointments.

  • Under supervision, provides support counseling to suicidal and at risk callers; assists in referring callers to appropriate level of care or emergency services as needed. Receives training in therapeutic interaction and crisis intervention techniques and serving as the client’s advocate in having their needs met in the least restrictive setting.

  • Participates in staff conferences for the purpose of overall program planning for persons receiving mental health and substance abuse services.

  • Under supervision, provides rehabilitative group and individual services with consumers and family members.  Is responsible to document services adequately following documentation guidelines.  Acts as a mentor to other direct care staff who are learning to provide said services.

  • Works in concert with others to provide a safe, well organized and treatment focused community. 

  • May direct nursing tasks including taking vital signs, assisting with activities of daily living, hygiene needs, etc.

  • May chart observations and activities, reporting pertinent changes in the consumer’s conditions.

  • Assists in maintaining and providing a clean, safe environment.

  • May escort consumers to and from various destinations.

  • Performs other duties as assigned.


Knowledge of current social and economic problems; of human behavior; mental illness and substance abuse issues; of human relations; of community resources; of psychiatric and medical terminology; of interviewing techniques; skill in dealing effectively and courteously with people; in working cooperatively and effectively with community resources; in exercising good judgment in evaluating situations and in making  decisions; in working effectively in a high stress, fast paced work environment; and in presenting information clearly and accurately, orally and in writing.

This position provides care to a vulnerable population which requires employees to adhere to all applicable laws, rules and regulations, including but not limited to consumer rights regulations, confidentiality laws, and accreditation requirements associated with this position and field. As such, incumbents should be proactive, detail-oriented, and diligent with protecting consumer information, and possess the ability to understand all laws and regulations regarding consumer rights.

Incumbent must demonstrate honesty and integrity in their actions and communications regarding issues impacting the organization. Incumbents must demonstrate a commitment to serving the citizens of Oklahoma, including, but not limited to demonstrating compassion in their care of ODMHSAS consumers, focus on achieving positive treatment outcomes, responsible fiscal management, and support for the ODMHSAS mission to serve individuals and families impacted by mental illness and addiction.

ODMHSAS Core Competencies:

  • Respect: Treats consumers, stakeholders and fellow employees with dignity and respect. Relates to work and people in ways that value differences in others. Encourages and supports diversity of thought and perspective.

  • Integrity: Is honest and respectful in interactions with others, and takes responsibility to make ethical choices in all aspects of job performance. Seeks guidance when needed.

  • Responsibility: Employees are personally responsible for meeting commitments and achieving results. Works to improve individuals and organizational performance and presents a positive organizational image.

  • Compassion: We recognize that it takes courage to seek help for mental illness and addiction, and we provide constant, respectful support in one’s journey to recovery.

  • Public Service: Our mission is to help people, reunite families, and build healthy communities. We strive to provide impactful services to consumers, customers, colleagues and communities.


Sr. Behavioral Health Case Manager II - Requires a bachelor’s degree from an accredited program in a behavioral health or closely related behavioral science field and two (2) years of experience in professional case management behavioral health services. 

Behavioral Health Case Manager II - Requires a baccalaureate degree from an accredited program in a behavioral health field.


Willing to fulfill any job related travel normally associated with position, e.g., attend training and etc.  Must maintain a valid driver’s license.

NOTE: Contingent to training availability, Department sponsored case management certification will be completed within 30 days of start date.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.

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