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Slot Technical Supervisor at Caesars Entertainment in Shelbyville, Indiana

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Job Title: Slot Technical Supervisor Department: Slot

Reports To: Slot Performance Manager

Supervise(s): Slot Technician, Slots Parts Technician and Slot Bench Technician


The Slot Technical Supervisor is responsible to provide training, technical direction and guidance to SlotTechnicians, and the Bench Technician. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.


• Ensure every team member is receiving regular feedback and offering development guidelines and resources to achieve goals and improve performance.

• Assist in hiring and retention of slot department technical team members.

• Progressively coach slot team members not meeting departmental expectations up to and including suspension pending management review.

• Adhere to slot department policies and procedures.

• Must be proficient in the repair, maintenance, and general operating condition of the slot machines.

• Must be productive with regards to the installation and removal of slot machines.

• Must be able to perform slot machine conversions, moves and/or changes with little or no direct supervisions required Safeguard company assets.

• Give direction to slot technicians as needed.

• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.

• Must maintain the strictest confidence of any and all confidential and proprietary information disclosed.

• Foster and maintain positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.

• Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.

• Responsible for the repair and maintenance of player tracking system.

• Must be able to troubleshoot and setup progressive signs.

• Attend all regular departmental meetings as well as other related meeting

• Maintain ongoing communication with employees to share information, listen to feedback, and role-model Caesars standards.

• Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot operating systems.

• Working knowledge of gaming regulations.

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