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IRA Administrator at Jovia Financial Federal Credit Union in Westbury, New York

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

We are Jovia Financial Credit Union. Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself. 

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfilment, advancement and development. Find your joy here, every day.

We give you:


  • Competitive compensation with paid training

  • Open communication and an amazingly positive staff

  • Managers who value input from their employees—we believe in you!

  • A friendly, inviting work environment

  • Work that feels like a second home with family events hosted by Jovia!

  • Leaders who are involved, transparent and coach you

  • Professional development and a perfect atmosphere for learning

  • Fun social activities to nurture creativity and teamwork

  • Business casual dress with annual corporate gear allowance!

  • Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)

  • School Loan Repayment & Gym Reimbursement (Full Time employees). New in 2020!

  • Lots of growth and advancement potential

  • A CEO with brilliant vision and aspiration

Want to know why we’re so happyClick here to learn and meet our CEO!

Check us out on YouTube to learn about Life at Jovia and meet some of our awesome teammates by clicking here: 

https://www.jovia.org/life-at-jovia

What you will be doing:


  • Maintain working knowledge of:

    • Traditional, Roth and Education IRAs, as well as Health Savings Accounts; possess ability to explain plan comparisons and benefits of each.



  • Plan establishment requirements required documentation for each plan type and incorporate requirements of subsequent amendments.

  • Eligibility requirements – the differences of each plan type.

  • Maintain knowledge of system capabilities and efficiencies to maximize an automated process.

  • Handle all rollover and transfers, both incoming and outgoing, and maintain knowledge of methods of moving assets and handling employer plan payouts.

  • Maintain working knowledge of distributions, tax considerations, required payouts and beneficiary options, withholding compliance requirements, penalties, penalty exceptions, and reporting requirements.

  • Responsible to quality control all transactions and new account/plan openings – match transactions to paperwork, verify codes, follow-up with staff, conduct follow-up training sessions when necessary.

  • Process death distributions – requires beneficiary contact, letters and forms, research to determine beneficiary options for distribution depending upon the age of the IRA holder at death and whether beneficiary is spouse or non-spouse.

  • Handle IRA 59 ½ distribution set-up; age 72 required minimum distributions first time set-ups, subsequent year recalculation vs. no-recalculation.

  • Stay current on IRA and HSA rules and regulations by reading monthly bulletins and any related newsletters, articles, etc., attend seminars, and ensure that the Credit Union remains in compliance.  Update IRA documentation given to members as new laws are enacted as well as update reference manuals.

  • Responsible for reviewing samples of yearend IRA reportable data (1099R, 5498, etc.) before forwarding to printing company.

  • Responsible for reviewing member IRA profiles and issue corrected IRS reporting forms such as 1099R and 5498 when necessary.

  • Constantly monitoring and following up with other financial institutions on pending IRA transfer requests.

  • Take appropriate steps to become notary public within 6 months in position, and to maintain license.

  • Responsible for maintaining IRA member queue in the IRA online system (IRA Direct via Ascensus). This includes periodic review of the queue to download and process online member requests, updating and maintaining interest rates, and updating and maintaining any new products or promotions.

What we need from you:


  • College degree or minimum of four years financial institution experience and knowledge of IRA products is required.  

  • This individual must be willing to work flexible hours.  

  • Professional appearance coupled with an enthusiastic, assertive personality.  

  • Individual must be highly motivated, computer literate and possess excellent communication skills.

Work From Home Requirements:


  • Internet speed of 100mbps or higher required (you can test this by going to www.speedtest.net)

  • Able to dedicate a quiet space for daily work that is free of sound interruptions.

  • All equipment will be provided by Jovia (Computer, Monitor, Headset)

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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