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Director of Group Sales at Fairmont Century Plaza in Los Angeles, California

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Company Description

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Director of Group Sales

Develop your market and lead a passionate team as Director, Group Sales, where your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction. At Fairmont Century Plaza, our Sales professionals are ambassadors of the friendly, engaging service and authentically local experiences we offer in places of unrivalled presence.

    What you will be doing:

    • Accountable for leading the Group Sales effort by prospecting and booking group business (all segments) within defined territory

    • Exceed personal sales goals monthly, quarterly, and annually

    • Travel into markets as required for Sales Calls, Tradeshows, Events and Conferences

    • Collect market and competitive intelligence to maximize group sales opportunities

    • Develop monthly sales strategy and action plans

    • Build relationships with all relevant stakeholders: Accor Global Sales Office(s), Los Angeles Tourism & Convention board, attractions and Offsite Venues

    • Partner with regional and national sister hotels to optimize Accor exposure and build incremental business

    • Budget for, plan and organize site inspections, FAMS, sales trips and industry trade shows

    • Utilize Opera Sales System to track, solicit, book and follow up on accounts

    • Quote and negotiate rates within established parameters

    • Upon closing, coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services

    • Other duties as assigned


    Your experience and skills include

    • Minimum of 3 years' experience for a luxury hotel brand preferably located in Los Angeles

    • Previous senior leadership hotel experience within sales required

    • Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls

    • Computer literate in Microsoft Window applications and/or relevant computer applications required(Opera, Microsoft Office)

    • Excellent communication skills, both written and verbal required

    • Excellent time management and organizational skills

    • Strong interpersonal and problem solving abilities

    • Highly responsible & reliable

    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Additional Information

    What is in it for you:

    • Salary Range: $120,000 - $135,000USD

    • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.

    • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential

    • Opportunity to develop your talent and grow within your property and across the world!

    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

    Your team and working environment:

    This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

    Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

    Visa Requirements:Must provide proof of eligibility to be employed in the United States of America.


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