Fulltime - Retail Supervisor at Fairmont Orchid - Hawaii in waimea, Hawaii

Job Description:

Retail Supervisor

As a Retail Supervisor, your passion for Retail will exceed guest expectations. You offer a memorable experience to our Hotel guests, creating a bond, while offering suggestions to the perfect gift to take the Fairmont Orchid home with them. As a leader, you will guide your retail team in delivering outstanding sales results and managing controllable expenses. Lead the effort to exceed expectations, provide exceptional service, and display passion for the Fairmont brand!

What is in it for you:

• Experience the beauty, culture and adventures that await on Hawai'i Island
• Competitive extended benefits package including, medical, vision and dental for full-time permanent status
• 401(k)/retirement savings plan and matching program
• Life insurance
• Opportunities to grow from obtaining professional development through Accor's exclusive online learning platform
• Duty meal in our staff cafeteria
• Employee Travel Program
• Discounts on food & beverage and spa services

What you will be doing:

• Consistently offer professional, friendly and engaging service. Maintain a positive, professional demeanor and appearance at all times
• Coach, counsel, schedule, train, supervise and lead retail staff
• Monitor weekly schedules and breaks as to maximize the utilization of labor hours and minimize overtime
• Liaise with other departments to ensure smooth operations
• Maintain cleanliness and efficiency of the retail operation
• Handle product protection, storage conditions, storeroom maintenance and cleanliness
• Orchestrates shipping/receiving procedures/processes and invoice reconciliation
• Check inventory of all items daily
• Receive cash/credit cards and room charges for merchandise/services
• Liaison for retail communications internally regarding promotions
• Keep records of funds received; performs cashiering as well as other clerical duties
• Completes all cashier forms upon closing
• Compares cash register totals and receipts in register to verify accuracy of transactions
• Totals and summarizes funds received
• Maintain profitable inventory and take monthly inventory
• Research & review vendors to secure cost effective and quality products
• Update and implement all policies and procedures requires for maximum performance by staff
• Keep department goals advancing in a productive direction
• Responsible for coordination of all recyclables within work area
• Performs all other tasks assigned by management.

Your experience and skills include:

• Previous experience within retail preferred
• Computer literate in Microsoft Window applications and/or Point of Sales System required
• Must possess a professional presentation
• Previous Hotel experience preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Must be able to lift/push/pull a minimum of 50 pounds
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Must have flexible schedule availability to coordinate with the needs of hotel business including days, evenings, weekends, and holidays

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

#LI-KK2

#AlohaOrchid

Apply Now