Senior Behavioral Health Director at Options Counseling and Family Services in Eugene, Oregon

Job Description:

If you are unable to complete this application due to a disability, contact this employer at recruiting@options.org to ask for an accommodation or an alternative application process.

Vision Statement

Options Counseling and Family Services supports the health, safety, equity, and well-being of our clients, families, employees, and communities.

Mission Statement

In partnership with members of the communities we serve, Options Counseling and Family Services promotes safety, healing, and empowerment for individuals and families.

Benefits

Options offers many benefits for our full-time employees (full-time is any employee working 30 hours per week or more). A list of all our benefits can be found on our website, here: https://options.org/careers/benefits/

Highlights:

• Options pays 100% of the cost to cover employees for medical, dental, vision, basic term life, accidental death and dismemberment, and long-term disability


• 403b retirement plan with an agency match


• Health Reimbursement Account (HRA) funded by Options to reimburse employees for a percentage of medical expenses related to employees' deductible


• Flexible Spending Account (FSA) and Dependent Care Expense accounts are available


• Generous Paid Time-Off (PTO) policy that allows employees to earn up to four weeks in the first year of employment


• Employee Assistance Program (EAP), 100% funded by Options

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they have every one of the qualifications as described. We are most interested in finding the best candidate and our hiring processes are centered on assessing candidates based on diverse experience. Please let us know if you have questions.

General Description:

The Behavioral Health Director position is part of the Options Leadership Team. Duties of the position include all aspects of supervision of the clinical managers, chief consulting psychiatrist, and clinical supervisors. Oversight of Medicaid, Medicare, commercial insurance programs, including development, quality assurance, audits, and utilization reviews. The Behavioral Health Director needs to have a strong clinical background, experience in agency administration, program development, community networking and collaboration, problem solving skills, and budget development and monitoring skills. Extensive travel within the state is required.

Here's what you need to qualify:

The State of Oregon is requiring all Healthcare Providers and Healthcare Staff in Healthcare Settings to complete their COVID-19 vaccination series. New employees must submit vaccination documentation before beginning work. For more information, visit OAR 333-019-0010

Required Qualifications:

A Master’s degree or Doctorate in psychology, counseling, social work, or related field is required, including relevant clinical licensure. Two years’ experience with supervision, quality control, program development, and/or related activities. Successfully passing an ODHS criminal background check, which may include fingerprinting, is a requirement. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties:

Administrative

• Monitor Medicaid, Medicare, and private insurance contract compliance including utilization and adherence to evidence-based practices.




• Maintain a thorough knowledge of policies, procedures and practices related to Options behavioral health programs.




• Assist clinical managers and supervisors in tracking staff performance and contract compliance using Options’ electronic client record (ECR)




• Work with financial/billing staff to ensure proper procedures are used.




• Review cost-effectiveness and viability of programs in collaboration with Leadership and Mental Health teams




• Develop systems and processes to ensure quality delivery of services and effective use of agency resources




• Maintain broad overview of programs to support staff and respond to community partners




• Plan and strategize short- and long-term goals of agency




• Carry-out goals and objectives of behavioral health programs.




• Participate in Quality Improvement processes including involvement of consumer representatives, goal setting, and implementation




• Prepare for and complete program audits




• Facilitate Employee Advisory Committee meetings.




• Supervise, support, and evaluate clinical managers and supervisors.




• Engage in new initiatives and projects, such as substance use disorder treatment and feedback-informed treatment.




• Participate in Leadership Team meetings and activities.




• Collaborate with Social Services director in cross-program opportunities.

Clinical

• Remain current on clinical practices and techniques




• Review cases with focus on achieving goals in the most cost-effective and clinically sound manner




• Ensure high quality delivery of services




• Provide on-call, 24-hour emergency response to program and clinical managers, and staff as needed.




• Coordinate and ensure 24-hour call to clients is provided consistent with best clinical practice and contract requirements.




• Work collaboratively to develop and implement trauma-informed care.




• Collaborate with licensed medical providers (LMPs) including facilitating monthly meetings

Community Relations

• Act as liaison between agency and external community




• Review and handle complaints about program or staff, in collaboration with Leadership Team




• Participate in Coordinated Care Organization (CCO) meetings and committees on a State and local level




• Respond to inquiries about behavioral health programs from community members




• Make presentations to community about Options’ behavioral health programs when appropriate




• Participate on community committees or delegate agency representation

Working Conditions:

• Extended periods of time sitting or standing at workstation updating client records, and phone work




• Ability to cope with clients who may use challenging or offensive language with potential for escalation to physical aggression




• May be required to work afternoon, evening, and/or weekend hours.




• Requires continual mental concentration and attention to details




• Extended periods of focus and attention and computer use are often required.




• Strict deadlines must always be met, which may result in stressful situations.

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