Fulltime - Banquet Captain (T) at Fairmont Orchid - Hawaii in waimea, Hawaii

Job Description:

Banquet Captain (Tipped)

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:

• Experience the beauty, culture and adventures that await oh Hawai'i Island
• Competitive extended benefits package including, medical, vision and dental for full-time permanent status
• 401(k)/retirement savings plan and matching program
• Life insurance
• Opportunities to grow from obtaining professional development through Accor's exclusive online learning platform
• Duty meal in our staff cafeteria
• Employee Travel Program
• Discounts on food & beverage and spa services

What you will be doing:

• Check all room sets prior to each event. Meet with the Banquet Chef to confirm quantities of food items and timing of food leaving the kitchen. Check all china, glassware, silverware, and linen items needed for the event. Inform staff of specific needs for buffets and receptions. Check staffing needs for upcoming events. Check inventory needs for all upcoming events. Assure that food signs are ready for functions.
• Conduct pre-function meetings to ensure personal hygiene and appearance standards of staff are met. Allocate stations and partners for staff. Review banquet event orders.
• Communicate with the meeting planner handling the function to ensure all needs have been met and to check for any last minute instructions or changes.
• Be aware of all upcoming groups and major conventions over upcoming 90 days. Review assigned work functions for the entire day and the next week. Read all assigned banquet menus and ask if specific items are unclear. Complete all daily administrative tasks.
• Select several tables at random during the function to evaluate food and service. Ensure that food is served at the appropriate temperature, and that the entrée is placed properly on table. For receptions, ensure sufficient food is available and any up sell opportunities are met

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Provide the necessary State and Federal Requirements to work in Food and Beverage

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team & working environment: Fairmont Orchid features 32,000 square feet of indoor meeting space and 76,000 square feet of outdoor function space, including ballrooms, boardrooms, a beach, a plantation estate in addition to a ramped amphitheater, the only one of its kind on the Kohala Coast. Meeting rooms are conveniently located over two levels, with all rooms featuring modern technology and offering easy access to the hotel's gardens and courtyards.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

#LI-KK2

#AlohaOrchid

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