Act as an ambassador of our hotel for all guests by delivering a superior arrival and departure experience. Provide courteousand efficient service creating the "grandest feeling of being welcome."
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Experience the beauty, culture and adventures that await oh Hawai'i Island
Competitive extended benefits package including, medical, vision and dental for full-time permanent status
401(k)/retirement savings planand matching program
Opportunities to grow from obtaining professional development through Accor's exclusive online learning platform
Duty meal in our staff cafeteria
Employee Travel Program
Discounts on food & beverage and spa services
What you will be doing:
Assist with the coordination ofa guests' stay with luggage, valet and other guests requests
Ensure every guest is greeted and acknowledged with the aloha spirit
Assist with the hotel's bike and golf club programs. Ensure that proper waivers are signed and equipment is returned in the same condition
Control bell storage area; receive and issue claim tickets for baggage to be stored. Retrieve luggage when claim tickets are presented
Assist with group transportation and luggage movements
Your experience and skills include:
Service focused personality is essential; experience is an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues
Your team & working environment
Our guest services team ensure a positive guest experience by connecting with guests on a personal level through daily interactions, they have a privilege of working in an outdoor setting.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS