Banquet Houseperson (Full-Time) - Waldorf Astoria Washington DC at Hilton in Washington, Washington DC

Job Description:

Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Banquet Houseperson on the Food and Beverage Team!

The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences. 

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  Classification: Full-Time


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  Shift: Various – must be available to work weekdays, weekends, and holidays.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Banquet Houseperson, you would be responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards


• Set up tables and chairs to meet the function specifications.


• Properly clean meeting space at beginning, during, and end of events, including not limited to vacuuming, sweeping, mopping, polishing, wiping, scrubbing


• Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris


• Ensure equipment is in full working order and report any defects


• Project a professional manner to guests and team members


• Assist back of house team when requested


• Able to lift and Push Banquet Equipment


• Assist with set ups to ensure department runs efficiently


• Manage the set up relating to Food and Beverage functions in a timely manner


• Lift/Pull/Push at least 50 pounds


• Comply with hotel security, fire regulations and all health and safety legislation


• Attend training provided by the hotel

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.


• Integrity - We do the right thing, all the time.


• Leadership - We're leaders in our industry and in our communities.


• Teamwork - We're team players in everything we do.


• Ownership - We're the owners of our actions and decisions.


• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality


• Productivity


• Dependability


• Customer Focus


• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Health insurance 


• Career growth and development 


• Team Member Resource Groups


• Recognition and rewards programs


• Go Hilton travel discount program 


• Best-in-Class Paid Time Off (PTO)  


• Supportive parental leave


• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount


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  Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  

*Please note, benefits may vary depending on the classification and union status of the position.