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Server at Thompson Hospitality Corporation in MC LEAN, Virginia

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

Overview

$500 Sign on Bonus after 90 days of employment.

Description Basic Function/Scope: A server gives full attention to what other people are saying, taking time to understand the points being made. Take orders from patrons for food or beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Primary Duties/Responsibilities Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Prepare hot, cold drinks for patrons. Explain how various menu items are prepared, describing ingredients and cooking methods. Business Growth and Marketing Encourage repeat business by providing quality meals and food items. Encourage repeat business.

Who We Are:

Matchbox opened its first location in 2003 and quickly became known for wood-fired pizzas, mini burgers, fresh salads and chef-inspired entrées, like pan-seared sea bass and oven-roasted filet mignon. We like to call it elevated American bistro fare, crafted from high quality ingredients with a chef at the helm in every kitchen.

Who's behind matchbox? Glad you asked! We are a restaurant group based in Reston, Virginia, called Thompson Hospitality. We own, operate, and lose constant sleep over several local restaurant brands, including matchbox, Big Buns Damn Good Burgers and The Rub Chicken + Beer. Our business was founded twenty-eight years ago on the belief that a successful hospitality business can be built by empowering our fellow team members to do whatever it takes to make our guests happy. We just happen to make GREAT food and drinks too!Our recipe for success is pretty simple, it all comes down to people and process. We want to be the best place to work, and part of that is training you on our way of doing things so you can be a rock star at your job.

Want to join us?

**Full-time and Part-time positions are available

Summary of Essential Functions


  • Greets and takes orders from guests or servers in accordance with timing, recipe, and service standards, which requires standing and walking behind the bar throughout the duration of shift and may include writing orders
  • Delivers drinks and food to guests and maintains tables, which requires reaching, bending, stooping, lifting, standing, walking and working with cleaning agents throughout the duration of the shift
  • Interacts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clientele
  • Follows opening and closing procedures/checklists
  • Knows the food and beverage menu, and is able to speak to the menu from memory
  • Rings in orders into point of sale system
  • Collects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling procedures
  • Cleans and maintains an organized work area, which may require reaching, bending, stooping, lifting and working with cleaning agents
  • Cards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minors
  • Makes sure that all drinks are removed from tables by the state's legal time
  • Completes side-work tasks as assigned
  • Strives to hit sales goals as assigned by the general manager
  • Understands and practices proper safe food and beverage handling procedures in accordance with local government standards

Knowledge/Skills +Abilities

  • A minimum of 6 months experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirable
  • Able to stand and walk for up to 10 hours per day preferred
  • Able to lift and carry up to 40 pounds
  • Able to work calmly and effectively under pressure
  • High school diploma (or equivalent) required
  • Able to perform basic mathematical calculations
  • Must be of legal age to prepare, serve, and ring alcoholic beverages
  • Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
  • Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)
  • High energy and stamina. Able to work within a fast-paced, highly mobile environment
  • Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation

BENEFITS for Full time and Part time employees

MEDICAL/DENTAL/VISIONTUITION ASSISTANCE401(K) SAVINGS PLANCOMMUTER BENEFITS PROGRAMVACATIONLIFE INSURANCESHORT & LONG TERM DISABILITYEMPLOYEE REFERRAL PROGRAMLIFE ASSISTANCE PROGRAMPET INSURANCEEMPLOYEE ASSISTANCE PROGRAMEXTERNAL PERK DISCOUNTS: HOTELS, TRAVEL,TICKETS, RESTAURANTSFREE DRINKS & DISCOUNTED FOOD WHILEWORKINGSTUDENT MEALS: DISCOUNTS ON MEAL/BOARDPLAN AT ANY OF OUR CLIENT LOCATION





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