Spa Sales Manager - Waldorf Astoria Monarch Beach Resort at Hilton Global in Dana Point, California

Job Description:

Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Spa Sales Manager to join the team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

Want to learn more? Hotel Website , Facebook , Instagram

What will I be doing?

As a Spa and Wellness Sales Manager, you will identify and execute sales and marketing initiatives to support strategic goals within for the Spa and Wellness Department. You will o versee Sales of Spa Club and Wellness Membership including marketing, lead generation, contracting, ongoing promotions, and renewals. Specifically, this includes but is not limited to:

Sales

• Act as liaison, supporting ancillary sales strategy & distribution to drive incremental revenue generating initiatives.
• Partner with Sales Managers on new group business prospects, site inspections, and the development of dynamic group proposals and contracts.
• In collaboration with Director of Spa & Wellness, create Group Wellness & Activities menu highlighting unique activations to drive engagement and capture. Ensure menu is visible and easily accessible.
• Create an effective group turnover process for seamless execution of spa program by Group Coordinator.
• Actively seek opportunities to engage non-contracted groups through Passkey.
• In collaboration with the Director of Spa & Wellness, identify opportunities for guests to buy and book wellness & leisure activities along the guest journey.
• Engage in sales activities outside of the hotel to increase external exposure including solicitation of partnerships with local hotels and residences, third party concierge and activity groups, and local businesses.
• Maintain existing relationships with current accounts providing resources to support revenue maximization.

Marketing

• Actively seek internal marketing opportunities to increase guest capture and spa visibility. Partner with Marketing on coordination of collateral and resource needs.
• Support development of inspirational promotional content; maximize internal and external exposure efforts.
• Support cross department selling of spa through ongoing communication and training and where applicable, internal incentive programs.
• Actively seek internal marketing opportunities to increase guest capture and spa visibility. Collaborate with Marketing on coordination of collateral and resource needs.
• Support Director of Spa & Wellness on internal sales strategies and goals for spa service providers and concierge. Liaise with vendors on required support and opportunities.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Salary Range: The annual salary range for this role is $65,000 - $75,000 and is based on applicable and specialized experience and location.

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