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At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.
ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.
ERCOT offers the flexibility to work both in and out of the office within the state of Texas, providing our employees with an enhanced work life balance.
Join our compliance team to help safeguard the reliability of the electric power grid and wholesale markets by ensuring the company’s operations adhere to state and federal regulations. The world of compliance is ever changing and becoming more and more complex. Help grow your technical and leadership skills while assisting ERCOT teams to keep up to date with the latest regulations.
JOB SUMMARY
Works closely with ERCOT Subject Matter Experts (SMEs) to ensure that ERCOT ISO meets or exceeds the reliability performance requirements in accordance with ERCOT Protocols and Operating Guides. Reviews ERCOT Market Participant performances, provides reports, and works with entities to improve or mitigate performance issues. Reviews, provides comments, and recommends Protocol and Operating Guide revisions to ensure they meet reliability needs and support compliance with the NERC Standards, and ERCOT Regional Reliability Standards. Ensures System Operations policies and procedures are in place as needed to demonstrate compliance with the requirements. Coordinates with relevant personnel in each group to ensure the appropriate business processes are in place and documented in the form of descriptive processes or procedures
JOB DUTIES
Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
Exercises judgment within defined procedures and practices to determine appropriate action.
Impact is generally limited to specific assignments or projects.
May respond to inquiries and/or provide assistance and/or guidance to lower level workers.
ADDITIONAL JOB DUTIES
Level 2
Identifies the performance measures and documentation requirements related to ERCOT regulatory standards requirements
Selects, models and implements the performance measures and documentation requirements related to the all ERCOT regulatory standards requirements
Monitors and reports ERCOT ISO and Market Participant Reliability performance in accordance with ERCOT Protocols and Operating Guides
Monitors ERCOT ISOs Reliability performance in accordance with the FERC, NERC and Regional Standards, and coordinates with ERCOT SME's efforts to mitigate issues and improve Reliability performance
Verifies ERCOT ISO meets its reporting requirements for regulatory requirements
Conducts the performance and regulatory review of System Events in accordance with the PUC and NERC Event Analysis requirements, and coordinates any efforts to improve performance and associated mitigation plans Other reports to be reviewed • • include Relay Mis-operation Reports, DCS events, Frequency Response reports and other Operational Reports
Monitors and initiates (as required) Protocols and Operating Guide revisions within the role of the reliability and regulatory expert for the ERCOT ISO
Checks that revisions to Protocols and Operating Guides support NERC Standards, both current and future versions
Provides support to ERCOT staff, PUCT and Market Participants, with respect to improving Reliability and Compliance
Responds to PUCT and NERC requests for information and coordinates responses with the appropriate ERCOT SME's including the development, implementation and ongoing maintenance of routine reports
May attend national and ERCOT regional working group and committee meetings as required which includes but not limited to PDCWG, ROS and TAC
Works with SMEs and other stakeholders to review FERC orders, NERC Reliability Standards, Regional Reliability Standards, and ERCOT Protocols and Operating Guides changes and prepares comments and recommendations on behalf of ERCOT ISO
Supports business groups and SMEs to develop, implement, and manage routine audit documentation demonstrating compliance to FERC orders, NERC Reliability Standards (693 and CIP), Regional Reliability Standards, and ERCOT Protocols and Operating Guides
Assists ERCOT ISO personnel with the preparation and participation for NERC and other audits
Updates compliance tools, track effort and progress of audits and investigations, and manage library of audit documentation
Level 3 - Above +
Evaluates and reports ERCOT ISO and Market Participant Reliability performance in accordance with ERCOT Protocols and Operating Guides
Rates ERCOT ISOs Reliability performance in accordance with the FERC, NERC and Regional Standards, and guides ERCOT SME's efforts to mitigate issues and improve Reliability performance
Ensures ERCOT ISO meets its reporting requirements for all regulatory requirements
Ensures that revisions to Protocols and Operating Guides support NERC Standards, both current and future versions
Makes recommendations and gives consultation to ERCOT staff, PUCT and Market Participants, with respect to improving Reliability and Compliance
Anticipates PUCT and NERC requests for information and develops responses with the appropriate ERCOT SME's including the development, implementation and ongoing maintenance of routine reports
Attends national and ERCOT regional working group and committee meetings as required which includes but not limited to PDCWG, ROS and TAC
Collaborates with business groups and SMEs to develop, implement, and manage routine audit documentation demonstrating compliance to FERC orders, NERC Reliability Standards (693 and CIP), Regional Reliability Standards, and ERCOT Protocols and Operating Guides
Prepares ERCOT ISO for NERC and other audits and participate in the audits
Level Senior - Above +
Leads team efforts and departmental projects
Serves as the lead contact for market participants regarding reliability and compliance issues
Coordinates with relevant personnel in each group to ensure the appropriate business processes are in place and documented in the form of descriptive processes or procedures
Confirms ERCOT ISOs Reliability performance in accordance with the FERC, NERC and Regional Standards, and guides ERCOT SME's efforts to mitigate issues and improve Reliability performance
Develops, defends and ensures that revisions to Protocols and Operating Guides support NERC Standards, both current and future versions
Works with SMEs and other stakeholders to review ERCOT Protocols and Operating Guides changes and prepares comments and recommendations on behalf of ERCOT ISO
Leads business groups and SMEs to develop, implement, and manage routine audit documentation demonstrating compliance to ERCOT Protocols and Operating Guides
Updates compliance tools, track effort and progress of audits and investigations, and manage library of audit documentation
EXPERIENCE
Level 2: Requires minimum 2 years job related work experience in excess of degree requirements
Level 3: Requires minimum 3 years job related work experience in excess of degree requirements
Senior Level: Requires minimum 5 years job related work experience in excess of degree requirements
PREFERRED EXPERIENCE
Experience with SQL Queries, BI Cognos, and/or MS Excel
Understanding of ERCOT Protocols and Operating Guides
Report writing experience
Experience with EMS
EDUCATION
Bachelor's Degree : Engineering or related field (Required)
or a combination of education and experience that provides equivalent knowledge to a major in such fields is required
WORK LOCATION:
This position is Remote First. The majority of job duties can be performed remotely from your Texas residence.
May be required to be on-site at the Taylor or Austin facilities at least once a month, or more based on the business needs and as determined by the Manager
Remote work is required to be performed from your Texas residence.
Work arrangements are subject to business needs and are subject to change accordingly
Employees may opt to work on-site more than required or 100% of the time
There is one position available. It is open to a Level 2, Level 3, or Senior level depending on the experience of the candidate that is identified.
The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-Remote, #LI-MH1
Are you an ERCOT Employee? If so please log in to Workday to apply.