Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Job Responsibilities:
Ensuring the delivery of timely and efficient service through the daily supervision of several examiners
Providing technical guidance to staff on claim investigation, reserving evaluation and resolution of claims
Reviewing individual adjuster work product and performance
Providing individual adjuster coaching and career development direction
Delivering timely performance management feedback and reviews to claims staff
Effectively control the use, work product and expenses of outside vendors
Develop and maintain strong business relationships with internal and external customers
Actively participate in committees and task force projects
Knowledge, Skills and Abilities:
High level of expertise in all aspects of claims adjusting
Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations
Ability to work effectively with a wide variety of people
An aptitude for evaluating, analyzing, and interpreting information
Excellent verbal and written communication skills
An ability to work well in teams
Innovative thinker with ability to multi-task
Strong leadership skills and abilities
Education and Experience:
Bachelor’s degree or equivalent experience
Minimum 5 years of insurance claims experience
3-5 years of leadership experience
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.