Prin EP Development Specialist at Medtronic in Winston Salem, North Carolina

Job Description:

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

Cardiac Ablation Solutions seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and being an ambassador to our company, business unit and team.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

The Mapping Development Specialist provides technical, clinical, educational, training and sales support to ensure effective adoption and growth of our mapping system . The Cardiac Ablation Solutions Mapping Development Specialist works closely with our customers and existing CA Solutions field organizations to drive procedural and practice success .

In this roll you will be expected to build and grow your knowledge of the mapping systems . Once this is mastered you will be expected to grow your working knowledge of other CAS products.

A DAY IN THE LIFE: POSITION RESPONSIBILITIES:

• Technical Support / Clinical Support

• Provide case support for our Mapping products
• Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance
• Provide ongoing system upgrades to the Mapping System

• Receives technical inquiries by customers. Research solutions to questions or problems with CIT
• Provide clinical expertise for CIT centers
• Gather feedback from customers
• Help support Field Tech Support with system assembly and functional testing at installation of mapping system
• Provide ongoing system upgrades to the Mapping System

• Work in close collaboration with the R&D team to further develop the mapping system. This includes beta-site testing at selected accounts and feedback / input into next generation releases.

• Edu cational Support

• Provide support and for the CIT mapping System .

• Serve as technical resource to customers and local CAS team on Mapping products and provide technical explanation and demonstration of produc ts
• Provides training and resources for hospital staff to enable them to conduct training for their personnel
• Stay abreast of and communicate clinical data regarding CA Solutions products.
• Contribute some level of input to T & E on training needs based on actual knowledge and feedback from customers, suggest ways that training can help meet established sales and marketing objectives , and be able to deliver educational programs
• Help the team assess training needs based on actual knowledge and feedback from field and customers, suggest ways that training can help meet established sales and marketing objectives , and provide guidance on the delivery of educational programs

• Sales Support

• Communicate with local sales team on procedure dates . Immediately notifies Account Manager regarding issues o r problems requiring follow-up
• Assist with customer management of inventory ordering needs
• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support

• Promotes the safe and effective use of Medtronic CAS p roducts and related procedures
• Understands national, regional and territory sales objectives . Works in partnership with Account Manager to achieve exceed goal
• Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
• Serve as district and/or regional "expert" for all AF Solutions products and continually pursue new learning relative to AF therapies
• Build the regional Mapping support team, act as a regional champion to share your experience and influence others to be proficient for the full market introduction of the Mapping Technology as well as other CAS portfolio products

• Serve as technical resource to customers and Medtronic personnel for complex problems and provide technical explanation and demonstration of products to customers

N ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School diploma PLUS a minimum 6 years of work experience in clinical support role in electrophysiology

OR

• Associate degree PLUS a minimum of 4 years of work experience clinical support role in electrophysiology

OR

• Bachelor's degree
• IBHRE or RCES Certification required

DESIRED/PREFERRED QUALIFICATIONS (optional):

• Willingness to travel 50-75% of the time (depending on where accounts are located )
• Experience teaching and educating medical personnel
• Educational delivery experience in electrophysiology field

• Technically savvy and experience operating complex computer software system
• Preferred experience with other mapping technologies (CARTO, NAVX , etc. )
• IBHRE Certified EP Specialist or RCES certified
• Ability to work with a first - generation system and a dapt to new technology challenges and considerations
• Entrepreneur attitude to demonstrate , convince and create innovative training strategies

• Experience launching new medical technologies or services to the clinical customer
• Innovative problem- solving skills
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint
• Ability to make timely and sound decisions
• Effectively build and maintain positive relationships with colleagues across organizational levels and functions

• Ability to work in a fast-paced environment in an organized manner while meeting deadlines
• Excellent interpersonal, written, and verbal communication skills

PHYSICAL JOB REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.
• Able to lift 20 pounds
• Extended periods of time doing computer-based work
• Hearing, sight and speaking ability

• Ability to use computers and mapping technology
• Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy
• Wear lead apron for long periods of time (2-4 hrs. on average)
• Ability to work in EP labs with radiation exposure.
• Ability to get and maintain vendor credentialing

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create . We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here .

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)