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Sr Product Engineer Drivetrain at BMW of North America in Woodcliff Lake, New Jersey

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

The Sr Product Engineer Drivetrain will provide specialized technical support to US and Canada dealers and work with BMWAG to develop and provide technical updates and repairs to the dealer body for all BMW and MINI vehicles related to Drivetrain and E-Mobility systems. This includes developing interim repair solutions and working with AG on permanent solutions.

Key Responsibilities:

  • Provide technical assistance on Drivetrain and E-Mobility related systemic product problems via TSARA and phone conversations. Create and submit reports to BMW AG on trends identified for Drivetrain issues.

  • Independently monitor Drivetrain and E-Mobility related diagnostic/programming and product problems occurring at retail centers or on vehicles in customer's possession. Independently develop reliable, high quality, written and verbal communications and reports.

  • Present/communicate all findings related to Drivetrain and E-Mobility technical problems to BMW AG Development Engineers including Factory Engineers in order to quickly obtain a viable production/field solution.

  • Develop, write and publish Service Information Bulletins, Service Actions and Recalls to retail centers following applicable procedures. Process, validate and publish technical fixes released as TSARA Measures in a timely manner.

  • Prepare Drivetrain and E-Mobility technical issue updates and present them in the monthly BMW Service Roundtable and MINI Bonnet Boots and Wings.

  • Serves as lead Drivetrain and E-Mobility Technical Expert witness; supports BMW NA Legal Department in formulating defense strategies, produce expert reports, participate in depositions, court testimonies, etc.

  • Independently gather or ensure availability of all relevant Drivetrain and E-Mobility information about reported or perceived product, diagnostic/programming problems including but not limited to warranty data, TSARA Information, parts availability and cost, frequency of occurrence, detail of customer complaint if applicable, conditions and details of reported problem.

  • Monitor data from social media reports and customer welcome calls and report new issues to AG as needed.

Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:

  • Medical, Dental, and Vision insurance

  • All with options for $0 Employee contribution

  • 401(k) with Company match

  • Retirement Income Account (RIA)

  • Employee vehicle program

  • Bonus eligibility

  • Paid Parental Leave of up to 6 weeks

  • Paid Time Off in addition to Company paid holidays where eligible

  • Hybrid work environment

  • Voluntary Benefits to fit your needs

The pay range for this role is: $119,560.00-$140,659.00.

The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.

Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Requirements:

  • 5-7 years' experience with 7+ preferred in the auto industry in OEM, or retail organization.

  • Proven knowledge of Drivetrain and E-Mobility systems, including diagnosis and programming of electrical components.


  • Master's Degree in Mechanical/Automotive Engineering preferred.

  • BMW work experience would be advantageous

  • Excellent troubleshooting and analytical skills

  • Equivalent of BMW Master Technician certification

  • BMW Blitz 4 Aus (HV-3) Certification

  • INCA (Integrated Calibration and Application Tool) experience

  • Microsoft Windows and Office, BMW Group programming and diagnostic software, excellent telephone, and email skills.

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