At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
Monitors all computer consoles and peripheral equipment for the purpose of uninterrupted processing.
What you'll do:
Monitors consoles for error messages.
Monitors batch jobs.
Opens problem tickets and initiate escalation procedures when error conditions occur, by notifying responsible group.
Resolves any problems as instructed by responsible group.
Follows prepared run sheets and performs tasks based on timing and dependencies in order to complete tasks.
Print reports and invoices as necessary.
Submit (on request) batch jobs per instruction
Mounts tapes, cleans tape drives and exports and logs tapes.
Performs all backups as required from schedule.
Logs all backup tapes and prepares for offsite storage.
Brings paper supplies into the computer room for reports. Some lifting required.
Keeps data center and workstation area clean and orderly.
Other duties as required.
What you have:
HS Diploma or equivalent.
Technical school certificate preferred.
IBM AS400 (IBM i) experience preferred.
Experience in Windows, MS Word software would be extremely helpful.
What you're good at:
Self-motivated and able to work with minimal supervision.
Able to follow verbal and written instructions.
Good communication skills and the ability to work with all types of users. Good people skills essential.
Verbal and written communication skills.
Organizational and multi-tasking skills.
We're located in a pretty great spot - check out this video to see what we mean
Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.