(Remote) Senior Systems Administrator/Engineer at Systems & Software, Inc in Montpelier, Vermont

Job Description:

A division of Harris; Systems & Software is seeking a Senior Systems Administrator/Engineer to join our team.

This is a hands-on role where you will learn and gain experience both by doing and via training/certification opportunities.  Success is measured by the operational improvements you contribute to both your team and the organization.

This remote role welcomes candidates anywhere in Canada and the US. This role requires travel up to 5% within North America. A valid visa/passport is required.

What your impact will be:

• Architecting customer cloud environments


• Project management, coordination, and customer meetings for TechOps responsibilities of upgrades and migrations, both on-prem and cloud


• Applying out of the box thinking to address customer technical needs


• Cloud and on-premises system provisioning, network setup and maintenance


• Working with development team to resolve application related issues


• Monitoring internal and customer system health


• Tier 2/3 technical support for internal and external customers (after hours support rotation required)


• Diagnosing and resolving operating system issues (performance problems, configuration issues, etc.)


• Administration of Linux and Windows servers


• Administration of Site-to-Site VPN tunnels, on-premise networking and cloud networking configuration


• Leading and mentoring more junior team members


• Creating and maintaining technical documentation


• Implementing continuous improvement through automation


• Streamlining processes


• Strategic improvement projects


• Educating users

What we are looking for:

• A bachelor’s degree in the field of computer science, information science, information systems, or related field OR equivalent work experience in a systems admin role


• At least 5 years of experience/familiarity with Linux (Oracle, RHEL, CentOS) and Windows Server OS


• 5 years’ experience/familiarity with the following infrastructure: Virtualization/Containers, IaaS Cloud (Oracle, AWS, Azure, etc), VMware (vSphere / ESXi) and Docker


• 5 years’ Experience with Cloud Hosting/Architecture (Oracle Cloud, AWS, Azure, etc.)


• Experience/familiarity with Dell Servers, Compellent/EqualLogic SANs, and Fortinet Fortigate firewall/vpn, switches


• 3 years’ experience working and managing tasks on complex technical projects with a customer focus


• Ability to travel up to 5% within North America

What would make you stand out:

• Relevant certifications are desirable, e.g., Red Hat Certified Engineer


• Experience with Automation: Bash Scripting/Systems programming and Ansible


• Experience with programming Python and Cloud vendor SDKs


• Experience migrating on-premises Linux and Windows systems to the cloud

What we can offer:

• 3 weeks' vacation and 5 personal days


• Comprehensive Medical, Dental, and Vision paid 100% by Harris starting from your first day of employment


• Employee stock ownership and RRSP/401k matching programs


• Lifestyle rewards


• Remote work and more!

About us:

Since 1973, our unrelenting mission at Systems & Software has been to give quality customer information system (CIS) solutions to municipal and investor-owned utilities.  We understand the importance of a committed, engaged group of teammates to achieve this mission.

Systems & Software is part of Harris Computer, a subsidiary of Constellation Software Inc., which trades on the Toronto stock exchange under the Ticker CSU.  Visit us at www.ssivt.com to learn more about our customer information system (CIS), enQuesta.  Visit us at www.harriscomputer.com to learn more about Harris Computer.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.