Security Service Support Specialist at Schneider Electric USA, Inc in FRANKLIN, Tennessee
Posted in General Business 30+ days ago.
Type: Full-Time
Job Description:
Schneider Electric is looking for an Experienced Security Service Support Specialist
We are looking for an experienced security specialist that has 3 plus years' experience obtained broad knowledge & through extensive work experience in relevant role(s)or obtained broad knowledge through extensive work experience in relevant role(s) in Services Department Field Service Technician work focuses on configuring, calibrating, and repairing technical products and systems at customer field locations including:
- Performing a variety of maintenance and technical support on installed products and equipment remote or on site.
- Troubleshooting, diagnosing, and resolving malfunctions
- Determining when products should be upgraded or replaced
- Respond to On Demand service calls.
- Participation in after-hours on call rotation when appropriate
- May provide onsite training for customer support personnel
- Maintain test records and site configuration information
- Assist in commissioning and startup of new Integrated Security Systems to ensure proper operation
Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. May require the following proficiency:
Works under limited supervision for routine situations.
- Provides assistance and training to lower-level employees.
- Problems typically are not routine and require analysis to understand.
- Execute maintenance and repair on customer installed base, in a specific delimited know-how
Requirements:
- CCTV
- Network Device Experience Required
- Experience With Commercial Customer Sites
- Aerial Lift Experience
- Strong Troubleshooting Skills
- Continuum experience is a plus
- Access & Security Expert is a plus
- Access Controls Experience Required
- Vista, Pelco, Avigilon, Genetec or Milestone a plus
- Video Management Systems Experience Required
- Software House
- Building Automation Experience is a plus
#L1-KJ1
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers.
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversityare seen asa real value for the company. See what our people have to say about working for Schneider Electric.
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€25.7bn global revenue
137 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
You must submit an online application to be considered for any position with us. This position will be posted until filled
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric is looking for an Experienced Security Service Support Specialist
We are looking for an experienced security specialist that has 3 plus years' experience obtained broad knowledge & through extensive work experience in relevant role(s)or obtained broad knowledge through extensive work experience in relevant role(s) in Services Department Field Service Technician work focuses on configuring, calibrating, and repairing technical products and systems at customer field locations including:
- Performing a variety of maintenance and technical support on installed products and equipment remote or on site.
- Troubleshooting, diagnosing, and resolving malfunctions
- Determining when products should be upgraded or replaced
- Respond to On Demand service calls.
- Participation in after-hours on call rotation when appropriate
- May provide onsite training for customer support personnel
- Maintain test records and site configuration information
- Assist in commissioning and startup of new Integrated Security Systems to ensure proper operation
Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. May require the following proficiency:
Works under limited supervision for routine situations.
- Provides assistance and training to lower-level employees.
- Problems typically are not routine and require analysis to understand.
- Execute maintenance and repair on customer installed base, in a specific delimited know-how
Requirements:
- CCTV
- Network Device Experience Required
- Experience With Commercial Customer Sites
- Aerial Lift Experience
- Strong Troubleshooting Skills
- Continuum experience is a plus
- Access & Security Expert is a plus
- Access Controls Experience Required
- Vista, Pelco, Avigilon, Genetec or Milestone a plus
- Video Management Systems Experience Required
- Software House
- Building Automation Experience is a plus
#L1-KJ1
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