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Talent Management System Specialist at County of Riverside in Riverside, California

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:


The County of Riverside's Department of Human Resources (HR) has an opportunity for a Talent Management System Specialist (Business Process Analyst I - CN), with primary responsibility for the Talent Management System.

This position will perform responsible, varied, complex, and specialized technical and analytical work in support of RivCo Talent, Riverside County's Talent Management System (TMS) powered by SumTotal Systems.

The Talent Management Systems Specialist will assist in the administration, reporting and configuration of the organization's talent management system modules which includes Learning, Performance, Compensation, Succession, Career Planning and Data Analytics for business segments and support services functions within the County.

The selected candidate will work directly with vendors for resolution of underlying system program issues, ensure data integrity, develop training materials for system implementation and/or upgrades, and partner with stakeholders to ensure content and system functionalities are leveraged effectively.

The ideal candidate will possess prior experience implementing and working in Talent Management cloud-based solutions (SumTotal or Cornerstone Preferred); strong data analysis skills; basic knowledge of Jaspersoft or Microsoft Power BI; familiarity with instructional design principles and proficiency in common authoring tools.

Competitive candidates will have proven experience assisting with administration of Talent Management Systems used to manage employee training, including compliance and professional development training; and previous experience translating training requirements into properties within a Talent Management System.

Employees in a Confidential designated class are defined by Section 3.b. of the Employee Relations Resolution, as "any employee who may be privy to the decision-making process of County management affecting employee relations" and are only authorized for use within the departments of Executive Office, Clerk of the Board, County Counsel, and Human Resources.

Meet the Team!
The Human Resources Department strives to effectively serve and partner with our community, departments and employees by leveraging best practices and innovation to foster a thriving county.


Maintain a Talent Management System (TMS) that will meet all regulatory compliance needs and ensure data accuracy and integrity.

Coordinates and manages end-user technical issues and functional support working with IT, vendor and internal teams.

Serve as business process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's integrated enterprise systems; provide functional support, analysis, and design specifications, as needed, to programming staff.

Evaluate system performance and course effectiveness based on established goals and objectives; reconfigure system components as needed; ensure compliance with County standards and requirements.

Conduct special studies and prepare reports relative to RivCo Talent operations, configuration, maintenance, and updates.

Independently analyze large-scale business practices, processes and problems.

Gather, analyze, prepare and summarize business needs; document requirements and recommend solutions/actions.

Troubleshoot, provide production support, identify problem areas, and correct system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate websites for posted resolutions and remedies that could resolve identified problems.


Bachelor's degree in public/business administration, human resources, finance, computer science, information systems, or a related field. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)

Two years of experience performing design, development, maintenance and/or troubleshooting activities in support of Riverside County's enterprise Financial, Human Resources, or Human Services management systems as a primary duty.

Three years of progressively responsible work in the administration of a Talent Management System, systems administration, and/or data analytics which would demonstrate possession of the knowledge and abilities listed below.

Knowledge of:Principles and practices of financial, human resources, and/or other enterprise functions; project specifications development; application design; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged/off-the-shelf and 3rd party application software, including office automation tools.

Ability to:Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles and practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically, draw valid conclusions, and make appropriate recommendations; speak and write effectively; read, interpret and apply laws, rules, regulations, standards, and procedures; establish and maintain effective working relationships with others and gain their cooperation.


Application Deadline

This recruitment is open to all applicants. Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close or be extended without notice . Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

Qualified applicants may be considered for future vacancies throughout the County. Applicants who are current County or Human Resources employees may be considered before other applicants depending on the volume of applications received.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Degree Verification
Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES )or Association of International Credential Evaluators, Inc. ( AICE ).

Veterans' Preference

The County of Riverside has a Veteran's Preference Policy . Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: .

If you have any questions regarding this posting, please contact Alyssa Wallace at alyssawallace .

If you are experiencing technical problems, you may contact the applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at or toll-free 1-855-524-5627.


Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, . A pre-employment physical examination and background check may be required.

MEDICAL/DENTAL INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution, as governed by the applicable Management Resolution, to contribute towards the cost of these plans. Vision coverage is provided through Vision Service Plan (VSP) at no cost to employee or eligible dependents.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

  • Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.

  • Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.

  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.

A new member is defined as any of the following:
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
  • A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

  • CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

    Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.


    This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,
    Option 2.

    If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
    DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

    401(a) MONEY PURCHASE PLAN: County contribution of $50 per pay period towards choice between two 401(a) plan providers.

    VACATION ACCRUAL (Bi-Weekly Accrual):

    0 through 3 year = 80 Hours (10 Days)
    4 to through 9 years = 120 Hours (15 Days)
    10 or more years = 160 Hours (20 Days)

    Maximum Vacation leave accumulation is 480 hours.

    SICK LEAVE: Four (4) hours Sick leave accrual per pay period with unlimited accrual.

    HOLIDAYS: Normally 12 paid holidays per year.

    BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 days can be taken from use of accrued Sick leave balance).

    BASIC LIFE INSURANCE: $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

    LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit may be coordinated with other available leave balances to provide up to 100% of pay.

    POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the Management Resolution or applicable bargaining unit.

    OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding, Management Resolution, or Salary Ordinance. Please contact the recruiter listed on the job posting directly for more information.

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