General Field Service Technician II at United Engines LLC in Shreveport, Louisiana

Job Description:

ESSENTIAL FUNCTIONS

• Accurately troubleshoot and diagnose standard problems with customer's equipment.


• Identify and order parts necessary to complete repairs and routine maintenance.


• Perform standard repairs on customer's equipment. Replace parts and equipment as necessary.


• Perform routine maintenance on equipment according to established guidelines and schedules.


• Complete all work orders and time sheets in a legible, accurate, and timely manner.


• Provide assistance to more senior level Field Technicians on larger jobs.


• Maintain a clean and safe work environment.


• Perform all work in accordance with established quality standards and safety procedures.

QUALIFICATIONS

High School Diploma or General Education Degree (GED) and two to four years related experience required.

• The trait of being dependable and trustworthy.


• Ability to utilize the available time to organize and complete work within given deadlines.


• Ability to communicate in writing clearly and concisely.


• Ability to communicate effectively with others using the spoken word.


• Ability to take care of the customers’ needs while following company procedures.

SKILLS & ABILITIES

Computer Skills

Basic computer navigation and utilization skills required. Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.

Certificates & Licenses

Technical certification in automotive, lift truck, heavy equipment and/or diesel engine repair required.

Other Requirements

Ability to utilize laptop computers and portable diagnostic tools required.  Clean driving record and valid Driver’s License required.

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