Technical Writer - Cardiac Surgery at Medtronic in Mounds View, Minnesota

Job Description:

Careers That Change Lives

In this exciting role as a Technical Writer, you will produce customer-facing product documentation, including but not limited to user guides and instructions for use (IFUs). This labeling accompanies medical device products that conform to the Medtronic documentation and quality assurance standards. Projects may include new product development as well as sustaining activities/legacy document maintenance for various products produced by the Cardiovascular portfolio. You will identify document requirements, collect inputs from cross-functional technical staff and distill this technical information into detailed, accurate content for technical and non-technical users.

Our Cardiac Surgery Operating Unit is part of the broader Cardiovascular Portfolio and represents end-state treatment in the care continuum for many cardiovascular diseases. There are approximately 1.8 million cardiac surgical procedures in the world on an annual basis. Cardiac surgery remains extremely important in treating complex disease and remains the gold standard on which many of the other therapies being developed in Cardiovascular are based upon. Products in the CS portfolio include devices used in heart valve replacement and repair, cardiopulmonary bypass procedures, blood management, extracorporeal life support, and surgical ablation.

Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners. We believe it's the only way to drive healthcare forward and remain a global leader in medical technology and solutions. To learn more about Inclusion & Diversity at Medtronic Click Here

A Day in the Life

Responsibilities may include the following tasks, and other duties may be assigned:

• Plan, research, develop, and write medical device labeling, and manage labeling deliverables as part of cross-functional project teams under general supervision.
• Write clear, simple content that speaks to customers in their own language. Understand the impact of localization on English content and writing for a global audience.
• Effectively communicate the appropriate level of detail based on technical and customer requirements.
• Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts.
• Understand how regulations, laws, and standards influence content design.
• Understand and adhere to all quality management system documents and product commercialization procedures applicable to labeling development.
• Manage multiple projects and communicate status proactively. Successfully negotiate project schedules, plans, and milestones.
• Contribute to time and cost estimates for labeling deliverables for project teams.
• Take direction to be able to work independently and make sound decisions. Express ideas clearly and diplomatically.
• Participate in department and business-unit initiatives.
• Coordinate translations and track the status of translations.
• Additional tasks as assigned.

Must Have (Minimum Requirements):

To be considered for this role, the minimum requirements must be evident on your resume.

• Bachelor's degree

• Minimum of 2 years of communications, labeling, and/or technical writing experience

OR

• Advanced degree with 0 years of communications, labeling, and/or technical writing experience

Nice to Have (Preferred Qualifications):

• Exceptional writing and communication skills
• Excellent problem-solving skills
• Self-directed and highly organized
• Strong attention to detail and accuracy
• Experience working with cross-functional project teams
• Experience authoring in XML within a content management system
• Experience creating content for software or apps and managing software documentation projects
• Experience using product lifecycle management (PLM) software
• Demonstrated ability to meet deadlines and manage multiple priorities
• Ability to work effectively across disciplines to implement creative solutions to complex problems
• Knowledge of Medtronic products and quality systems
• Knowledge of formal reviews and system validation processes. Knowledge of software technologies used for writing, publishing, and document control
• Knowledge of structured writing and minimalism
• Aptitude to learn new requirements, processes, and tools
• Understand industry trends in technical communication, information
  architecture, and content development
• 2+ years of experience as a technical/medical writer in the medical device, scientific, or other regulated industry

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)