Sales Trainer - Channel Commercialization at Community Coffee Company, L.L.C. in Frisco, Texas

Job Description:

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Department: Channel Commercialization

Reports To: Sr. Commercialization Team Lead

Travel Required: 30%

Why Join Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

As the Sales Commercialization Trainer, you will be responsible for identifying training needs, developing content, administering training, and tracking training activities and programs for the Sales and Sales Operations teams. In addition, this role is responsible for assisting in the development and execution of sales strategies to retain new and grow existing business, including National Accounts for GSD and CSD channels.

Function Related Activities/Key Responsibilities

• Responsible for the development and implementation of standardized Sales and Sales Operations employee-training programs, all markets.
• Develops strong working relationships with sales leaderships by market at various levels to best understand training needs.
• Develops and implements training, tools and continued employee development programs including centralized and decentralized training programs for sales employees at all levels via classroom, computer-based and on-the-job formats to streamline operations, improve customer experiences, and increase sales.
• Confers with leadership at all levels to determine training needs and develops training programs.
• Coordinates and facilitates Sales Onboarding for new employees and develops/implements continuous education for all Sales employees.
• Works closely with Sales and Sales Operations leadership to identify key Subject Matter Experts (SMEs) for critical business functions and develops and implements education activities to ensure proper skills, techniques and behaviors are exhibited in the workplace.
• Works in conjunction with the Learning and Development Team to prepare, organize, update, and distribute training materials, testing and evaluation procedures, and other miscellaneous educational materials.
• Ensures we are driving annual strategy as we consider and develop training resources to support gaps and opportunities.
• Works with cross-functional partners to analyzes industry and channel trends to identify development opportunities
• Prepares periodic sales reports showing sales volume trends, and projections.
• Performs other duties as required and acts as a resource for Sales and Sales Operations teams.
• May be asked to perform additional duties as necessary.

Position Requirements

• Bachelor's degree in related field from four-year college or university preferred.
• 2 years of successful sales training experience.
• 2 years of developing training content and total enterprise training schedules.
• 3 years of successful sales experience (CPG sales experience preferred), specifically with regional or key accounts; OR equivalent combination of education and experience
  
  
  • Experience with Community Coffee, even if unrelated, may fulfill experience requirements at the discretion of the hiring manager with approval from Human Resources.
• Knowledge, understanding and experience working with on-premise and food service channels preferred.
• Valid driver's license and acceptable driving record
• Knowledge of Microsoft Office Products (Word, Excel, PowerPoint, Outlook) and CRM. Knowledge of SAP a plus.

What We're Looking For

• Strategic thinking skills and advanced account management with track record of success.
• Strong written and verbal communication skills and decision-making skills.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit.
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
• Regularly required to lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Our Values

Champion People Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity Dream big, Think Fresh, Make It Happen

Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right

Serve Our Communities Be Genuine, Bring Joy, Make a Difference

Win Together Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

Other details

• Job Family Sales
• Job Function Sales
• Pay Type Salary
• Required Education High School

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• Frisco, TX, USA

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