Senior Manager - Consumer Insights Child Care at Kimberly-Clark USA, LLC in Chicago, Illinois

Job Description:

Senior Manager - Consumer Insights Child Care

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Do you have a passion for uncovering the mystery behind the consumer psyche? Are you always on the lookout for innovative ways to understand and influence human behavior? Do you get a thrill out of driving growth and inspiring data-driven decisions? Then we want you to join our Consumer Insights & Analytics team and help define the future of our innovation!

We are currently have an opening for a Consumer Insights Sr. Manager at our Chicago Commercial Center. This opening supports our Baby & Child Care brands.

With your deep expertise in quantitative and qualitative research, behavior science and design thinking, you'll take the lead in uncovering 360-degree human understanding to inspire growth-minded decisions and foster a data-driven culture. You'll be the driving force behind applying meaningful, best-in-class consumer insights to create breakthrough innovative products and experiences that will make a difference in consumers’ lives.

As an exceptional communicator, you will build strong relationships with stakeholders across all levels of the organization and will be vital player in a team of brand strategists, engineers, and designers.  You will build the talent of others by developing and sharing best practices with both the Insights & Analytics community and broader organization. As a creative and critical thinker with a passion for innovation, you will always be looking for new ways to push the boundaries of what's possible. 

In this role you will:

• Partnering with cross-functional teams to help identify relevant business issues, research objectives and hypotheses to address brand questions and needs.  




• Developing the appropriate learning plans to evaluate hypotheses that can assist in meeting business objectives and utilizing appropriate methodologies to develop and test hypotheses, draw relevant inferences, and create recommendations to define business opportunities.  




• Synthesizing, interpreting, and applying information/data to establish facts and developing insights to provide new perspectives on the category, consumers, and innovation pathways.  




• Managing the engagement of marketing research and analytics projects, including external research suppliers, to ensure the research and analytics are executed in an accurate, timely, and cost-efficient manner.  




• Uncovering insights in an agile, dynamic business environment to drive iterative innovation process.




• Leading with the application of behavioral understanding to brand building. Applying sound understanding of current and emerging research methodologies, acting as the functional expert in the application of consumer practices.




• Demonstrating intense curiosity to learn the business, the consumer, the market, and apply innovation consumer methodologies to strengthen consumer insights.




• Up to 10% travel may be required.

About Us:

At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You:

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

To succeed in this role, you will need the following qualifications:

• Bachelor's degree and 7+ years of experience in consumer insights, advanced degree preferred




• Expertise in executing behavioral science experiments and experience leading, designing, executing, and reporting primary market research. 




• Deep understanding of how to integrate consumer insights fundamentals including primary & secondary consumer research, syndicated research, positioning & communication development, and strategic business analysis into business, innovation, and marketing strategies. This includes segmentation, need states, concept and product development/validation, test and learn approaches, design/packaging testing, creative optimization and more




• Expertise in Design Thinking and agile tools.




• Exceptional track record of translating insights into strategy and innovation priorities for a brand




• Ability to work effectively with all levels of business team management




• Ability to coach others and build organizational talent relative to market research and strategic thought




• Proven ability to integrate data from a variety of sources to provide clarity and direction to multi-functional team




• Strong influencing skills and ability to shape strategic direction




• Excellent written and communication skills

Total Benefits: For a complete overview, see www.mykcbenefits.com

Hybrid Work Arrangements: You’re looking to make a difference. When and where it works best for you. And at Kimberly Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works, flexible work (hybrid) arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 – when prompted for employee ID, say “OTHER CALLER” -  or kcchrprod@service-now.com for assistance. You must include the six digit Job # with your request.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will decided in Kimberly-Clark’s sole discretion.

#LI-Hybrid

Primary Location

Additional Locations

Worker Type

Worker Sub-Type

Time Type