Technology Support Associate at The Peck School in Morristown, New Jersey

Job Description:

The Peck School, an independent, coed K- 8 elementary school located in Morristown, NJ, seeks a full-time Technology Support Associate to start May 1, 2024. As a school that firmly believes in “knowledge, guided by values'' and “consideration of others,” Peck is a community that is warm, collaborative, and committed to honoring the dignity and humanity of each individual. Collegial, intellectually curious, and highly dedicated, Peck’s faculty and staff contribute their unique voices to a teaching and learning environment marked by dynamic inquiry and contagious excitement for learning.  This position is an excellent opportunity for a highly motivated and creative technology specialist to join a wonderful community.

The ideal Technology Support Associate will display intellectual curiosity, independent initiative, and a willingness to take on new challenges. An undergraduate degree is preferred; however, experienced candidates with a solid technical background will be considered. A desire to work in an educational setting is essential. The Technology Support Associate will report to the Director of Technology, Innovation and Design, and be a member of a four person technology department.

This full-time position provides full benefits, including group health, dental, and vision insurance, employer retirement plan contributions, and professional development opportunities.

Overview of Responsibilities:

• Assisting all members of the community with technology needs. 
• Servicing Apple products (MacBooks, iPads, AppleTVs, etc).
• Troubleshooting and installing classroom and office technologies.
• Setting up and managing A/V for school assemblies/events.
• Troubleshooting and administering Mobile Device Management databases (JAMF).
• Administering the technology support ticketing system.
• Working with the technology team to test and troubleshoot new system rollouts.
• Technology Support for occasional signature events will require evening/flex hours.
• Other duties as assigned.

Qualifications/Experience:

• Bachelor’s Degree preferred.
• Passion for technology with strong troubleshooting skills.
• Strong interpersonal and organizational skills.
• Must be detail-oriented.
• Ability to multi-task and work independently.
• Ability to support the collaborative work of the technology team.
• Strong written and verbal correspondence skills.
• Proficient in Google Suite and web-based software and applications.
• Proficient in Mac ecosystem and basic network and A/V troubleshooting.

Competencies:

To perform the job successfully, an individual must demonstrate the following competencies:

• Communication Skills - Effectively communicates and maintains open communication channels with peers, administrators, faculty, and students.
• Flexible Problem Solver - Able to troubleshoot, adapt, and respond to evolving needs.   
• People First - A people-first orientation, able to work with a wide range of individuals in a supportive and productive manner. Collaboration is at the core of this position. 
• Detail-Oriented - Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved.
• Time Management Skills - Manages many tasks and projects simultaneously while adhering to deadlines and maintaining quality work.
• Organizational Skills - Creates action plans to meet department goals and objectives.
• Self-Motivation - Able to work independently with a demonstrated eagerness to improve all aspects of technology support processes.
• Cultural Competency - Demonstrates the ability and desire to understand, appreciate and interact with people from other cultures or belief systems.

The Peck School seeks to create a culture of belonging and connectedness. We welcome the unique contributions brought by individuals with diverse backgrounds. Qualified applicants are offered top-tier pay, exceptionally strong benefits, and a robust professional development program. 

Please submit a cover letter, resume, and contact information for three professional references by email to technologyassociate@peckschool.org. Kindly reference the job title in the subject line of your email. No phone calls, please. To learn more about employment at Peck, please visit us on the web at Peckschool.org/about-peck/Careers-at-Peck.