Receptionist at Jackson Hewitt in Powder Springs, Georgia

Job Description:

Benefits:

• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

The Receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.

• Greets all potential clients with a friendly and professional demeanor.
• Engages in conversation with potential clients to share information about Jackson Hewitt's services, products, and promotions.
• Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts.
• Assists with scheduling tax preparation appointments.
• Monitors client flow at the location and keeps clients engaged during periods of wait time.
• Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients.
• Assists in maintaining a clean and inviting workplace and ensures that all marketing materials are compliant with current Jackson Hewitt and vendor partner guidelines. This may include removal of trash, vacuuming or sweeping, cleaning counters, etc.
• Other duties as assigned.
• High School Diploma/ GED, or equivalent related business experience.