SAP COE Manager - Logistics Applications at Arthrex, Inc. in Fort Myers, Florida

Job Description:

Requisition ID: 58430 Title: SAP COE Manager - Logistics Applications Division: Arthrex, Inc. (US01) Location: Fort Myers, FL

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a SAP COE Manager Logistics, Loaners, Repairs, Workshop & Exhibits works directly with the Logistics, Loaners, Repairs, Workshop & Exhibits Business Leaders in the Logistics & IT departments within Arthrex to manage a team of SAP COE business system analysts to deliver timely and quality solutions based on SAP applications. The role will manage the expectations of Arthrex business leaders and effectively balancing the priorities and capacity of the COE team. Management and support of Arthrex SAP Logistics, Loaners, Repairs, Workshop and Exhibits applications stack, mainly but not limited to ECC. A Bachelor's Degree and Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities :

• Defining and monitoring the workflow of team members, assigning projects and/or tasks in the

SAP Logistics, Loaners, Repairs, Workshop and Exhibits areas

• Setting goals for team members and ensure alignment with the organization's plans and vision


• Assessing the work performance of team members and identifying areas that need

improvement

• Identify team members training needs and create development plan


• Foster effective communication and collaboration between team members and as well as other

teams

• Help resolve competing priorities by facilitating stakeholder discussions and escalate issues

where appropriate

• Works as a project manager for smaller projects in the SAP Logistics, Loaners, Repairs,

Workshop and Exhibits area and makes sure deadlines are met while also actively contributing

to projects and initiatives (as either stream lead or team member)

• Proactively consults, communicates, and collaborate with business stakeholders as well as the

global functional leads regarding new solutions, process optimizations and best practices

• Responsible for 2nd/3rd level support for SAP Logistics, Loaners, Repairs, Workshop and

Exhibits topics and maintains a high performance on the SLAs Participate in developing

roadmap of projects and initiatives for enablement of new capabilities

• Evaluate technical options, limitations, costs, and risks


• Participate in Application Analysis, Configuration, Development, Testing, Management, and

Maintenance in an Enterprise environment,

• Contribute to developing and enforcing COE standards and procedures


• Assist in preparation of budgets

• Provide oversight of tasks performed by application contract service vendors.


• Participate in defining, measuring SLAs and ensuring adherence


• Enforce compliance to IT standards and policies

Education and Experience

• Bachelor's Degree in computer science or related field required


• MBA Preferred


• 10 + years of relevant work experience required


• 5+ years direct management/supervisory experience required

• Experience in analyzing business, functional, and technical requirements/specifications

required

• Knowledge of system design, development, implementation, and user support principles and

practices required

• Experience in managing/supervising people including hiring, firing, performance evaluation,

reprimanding, coaching, and mentoring preferred

• Direct management/supervision experience preferred


• Previous position in Medical Device or Life Sciences industry is a plus


• Experience working in a projects where multiple functions work in a matrix structure a plus

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• In-depth knowledge of several business functions and related software applications.


• In-depth knowledge of Program Management Office functions and practices. PMP certification preferred.


• Experience with process improvement techniques and tools. Lean or Six Sigma preferred


• Understanding of the major functions in a global organization


• Strong communication (written and oral) and presentation skills


• Ability to work comfortably at all levels within the organization up to the senior management level


• Ability to manage conflict

Machine, Tools, and/or Equipment Skills:

PC servers, workstations and laptops. Microsoft environment. Work with standard current computer applications, including but not limited to collaboration tools, email, word processing, spreadsheets and databases .

Arthrex 2023 Benefits

• Medical, Dental and Vision Insurance


• Company-Provided Life Insurance


• Voluntary Life Insurance


• Flexible Spending Account (FSA)


• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)


• Matching 401(k) Retirement Plan


• Annual Bonus


• Wellness Incentive Program


• Free Onsite Medical Clinics


• Free Onsite Lunch


• Tuition Reimbursement Program


• Trip of a Lifetime


• Paid Parental Leave


• Paid Time Off


• Volunteer PTO


• Employee Assistance Provider (EAP)


• Eligible for discretionary Long Term Incentive program

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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