Wildlife Management-in-Training at Critter Control Operations, Inc. in Worcester, Massachusetts

Job Description:

Management Opportunity with an Industry Leading Wildlife Management Company!

Founded in 1984, Trutech Wildlife Service & Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and people alike and have amazing careers to offer in a recession resistant business.

Learn more about us here!

Responsibilities

What You Will Do

The District Manager Trainee (DMT) is responsible to prepare for the role as a District Manager (DM). The DMT training program will require travel (company paid) and include a variety of temporary role assignments.  Additionally, the DMT must be flexible to relocate to the awarded district.

The District Manager is responsible for leading their Wildlife Operations team in the assigned territory. We pride ourselves on outstanding customer service and expect this candidate to continue this tradition. As a District Manager, you will direct the sales and administrative functions of your district to provide quality service to customers and achieve district performance objectives. District Managers are responsible for the overall direction, coordination, and evaluation of the operation and maintain profit and loss accountability.

Your Daily Duties

• Ensure adherence to all company policies, state and federal laws applicable to all facets of our industry to include but not limited to: Dept. of Agriculture, Dept. of Natural Resources, OSHA, EPA, division of Wage and Hour, etc.


• Assuring that all subordinates are properly registered in required categories and attaining their required hours of ongoing education


• Training of employees in and application of wildlife biology, entomology, administration, policies and procedures, fleet and equipment, maintenance and upkeep, time management, ethical business practices, pride, quality service, and customer satisfaction


• Control expenses in all areas and establish a system for approval to monitor 


• Management of field staff


• Effective route management and growth within company guidelines


• Development of current management staff and field personnel


• Timely completion and submission of necessary paperwork and documentation


• Recruitment and hiring of new talent


• Continuous profit improvement


• Outstanding customer service


• Quickly resolve customer issues and concerns

You Will Thrive In This Role If

• You hold yourself to high standards


• You enjoy building relationships and creating a bond and rapport with your team members and customers


• You have great time management skills


• You have a “yes” approach to customer service and are able to provide that high level of service to all existing, future, and past customers

What We Offer:

• Highly competitive compensation package ($42,000 - $47,000 annually)


• Company vehicle, cell phone and tablet


• Comprehensive training programs as the industry leader


• Initial uniforms provided and/or compensated by Company


• Comprehensive benefits package including medical, dental, vision & life Insurance


• 401(k) plan with company match, employee stock purchase plan


• Paid vacation, holidays, and sick leave


• Employee discounts, tuition reimbursement, dependent scholarship awards

Qualifications

Work Environment:

We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties:

• Using a ladder within the manufacturer's required weight capacity


• Lifting and carrying up to 50 lbs


• Access crawl spaces, attics, confined spaces, roof tops, etc.


• Ability to work in various weather conditions


• Perform administrative duties while seated for long periods of time

Requirements:

• High School Diploma required; four-year degree preferred e.g., business & management, wildlife management, natural sciences, forestry, etc.


• Minimum 2 years management experience


• Sales, military or job-related experience


• We require a good driving record and the ability to pass a drug screen


• Hired candidates must reside or relocate central to their assigned region

Critter Control and Trutech are an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer