Showroom Representative at DH Pace Company, Inc. in St. Louis, Missouri

Job Description:

Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire a Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, department and management. This individual will be responsible representing the company in a professional manner, counter parts sales, and troubleshooting. Standard work hours Monday-Friday 8:00am-5:00pm and every other Saturday 9:00am-1:00pm

Position Overview:

• Represent the company in a professional manner with good customer service and verbal communication skills


• Communicate with customer, supervisor or other office personnel in an effective and timely manner


• Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day


• Review, receive, and process parts deliveries and technician parts picklists


• Troubleshoot and walk customers through remote-control set up


• Provide details about various doors in the showroom for customers


• Utilize a gas cutting torch and other hand tools to cut springs/cables


• Other duties as assigned

Qualifications:

• High School Diploma or equivalent required


• Two (2) to four (4) years administrative office experience preferred


• Ability to multi-task and work efficiently in a fast-paced work environment


• Detailed oriented team player with good interpersonal skills


• Computer proficient


• Must be able to lift over 20 lbs


• Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.  

Our benefits package includes:

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!


• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!


• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day


• Floating Holidays: Up to 2 floating holidays per year


• Competitive compensation: Including annual performance evaluations!


• 401k retirement plan: Including an employer match!


• Company paid: Life insurance, short-term disability, & long-term disability


• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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