Product Manager at Federal Reserve Bank (FRB) in Cleveland, Ohio

Job Description:

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

For twenty-four years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

This role is based in Cleveland, Ohio, and is a hybrid work arrangement - individuals may be required to work some days in the Federal Reserve Bank of Cleveland while working the other days from home.

Organizational Expectations:

As a product manager you will help drive the strategy and product vision, with a high degree of ownership in critical features and experiences. In this role you will be responsible for managing product strategy, identifying new business and/or product opportunities and working with stakeholders and internal teams to gain buy-in for roadmap modifications or additional items. You will also be responsible for providing product and resource planning, coordination, communication, and management of product team staff.

General Responsibilities:

• Managing the entire product life cycle from strategic planning to tactical activities of your products.




• Works with stakeholders to define clear requirements, both functional and non-functional for assigned program.




• Work across teams to resolve issues, reconcile multiple timelines, resolve conflicting capabilities, and create cohesive roadmaps.




• Serves as a point of escalation to resolve product issues and risk.




• Serves as the subject matter expert for their programs.




• Accountable for adhering to Bank and Treasury compliance and controls, including maintaining SAFR/FISMA requirements and industry best practices.




• Develops resource plans and staffing assignments.




• Exhibit and supports a culture that drives innovation and continuous improvement.




• Provide oversight of staff including performance management, career development and coaching.




• Participation on committees/task forces to advance functional initiatives.




• Perform other duties as assigned or requested.




• Adheres to the Bank's attendance policies though regular and prompt attendance.

Education and Experience:

• Bachelor's Degree




• 5+ years of diverse professional work experience which may include 1+ year of previous lead or supervisory responsibilities

Knowledge and Skills:

• Proven leader with track record of elevating a team’s performance through coaching and development.




• Knowledge of payment industry standards, protocols, and regulatory landscape, with an emphasis on Nacha. Nacha certification a plus.




• Knowledge of the U.S. payment systems and infrastructures, including credit/debit processing, check, ACH, Wire, and faster payments.




• Experience with payment settlement processes and systems.




• Strong business acumen and analytical skills, with the ability to interpret data to make informed product decisions.




• Work experience should include knowledge of and exposure to the identification and execution of product strategy in a complex payments’ environment.




• Acts as an escalation point for conflicts, risks, issues, and action items as brought forth by project team, stakeholders, or senior management.




• Familiarity with and understanding of cloud native technologies.




• Experience leading teams in an Agile environment.




• Strong interpersonal, presentation, and project management skills.

Physical Demands and General Working Conditions

Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Employees may be required to travel by car/air. Some travel within the US is required, and can be extensive.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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