Exam Support Specialist/ Sr. Exam Support Specialist at Federal Reserve Bank (FRB) in Atlanta, Georgia

Job Description:

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

We are a dynamic hybrid workplace environment that requires at least 2 days a week in the office.

Position Summary

The Exam Support job family supports the execution of the business line support strategies of SRC by interacting with Department, Bank and/or System stakeholders. In addition, the group interacts with and provides support for key Department, Bank and/or System projects. Members of the Exam Support job family have knowledge of multiple business lines and manage tasks related to exam support. Developing working relationships within the team, department, division and other business partners throughout the Bank is a critical success factor for the job family.

Key Responsibilities

• Applies concepts, practices, and procedures and performs technical and examination support work of varying complexity related to process workflows, scheduling, and the examination support for supervised institutions. Serves as a liaison for the development, maintenance, and use of end-user computer applications that facilitate the examination process.




• Performs examination support work of varying complexity for multiple exam business lines. Provides deliverables and confers with business unit management as directed. Participates on department projects of moderate complexity. Cross trains in all aspects of Examination Support.




• Provides routine support for the Reserve Bank’s and/or Department records management function. May act as a liaison between department records and information system users and technology staff to ensure the records management needs of the exam business lines are met.




• Coordinates Division report processing function. Initiates, composes and prepares correspondence and reports for exam business lines and management. Oversees and monitors reports of examinations from other agencies, shares these reports with pertinent staff, and coordinates the scheduling of small shell bank holding company inspections.




• Provides database and application support as needed handling supervisory information as appropriate. May serve as department liaison for various bank applications and databases.




• Demonstrates effective Supervision, Regulation & Credit (SRC) exam support process knowledge; Understands multiple business line functions and responsibilities.

 

Education:  Bachelor’s Degree or 4 years equivalent experience

 

Experience: Two to five years of experience, preferred

Sr. Exam Support Specialist Experience: 5-8 years of experience

 

Qualifications: 

• Bachelor’s degree, preferred




• Minimum five years of experience in a support role




• Approach all work activities with a customer service focus.




• Strong attention to detail, self-motivation, multi-tasking and dependability




• Ability to prioritize and manage multiple tasks in a deadline-driven environment.




• Ability to maintain confidentiality and handle sensitive information.




• Ability to work independently and as part of a team.




• Supportive environment with opportunities to work both autonomously and collaboratively




• Familiar with records management & report processing




• Must be proficient in MS Office Suite ​

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)




• 401K match, and a fully funded pension plan




• Paid vacation and holidays; flexible work environment




• Generously subsidized public transportation




• Annual tuition reimbursement




• Professional development programs, training and conferences




• And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

 

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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