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Sustainability Specialist, Patient Monitoring (NYC) at Medtronic in New York, New York

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

Careers that Change Lives

As a Medtronic Sustainability Specialist, you will enhance the customer experience in our Nellcor Pulse Oximetry Sustainability Programs. The Sustainability Specialist will aid the sales force in sustainability optimization in Key Accounts as well as partner with the used sensor collections technician to offer a consistent and exceptional level of service. The Sustainability Specialist will foster relationships with hospital and health system leaders to drive program implementation, adoption, and on-going management in order to meet and exceed customer sustainability objectives.

This position is an exciting and new opportunity to work with Medtronic's Patient Monitoring, Respiratory Interventions and/or MCMS businesses. Currently part of Medtronic, Medtronic has announced its intention to transition these businesses either into a new stand-alone company (currently referred to as NewCo) or merge them into the business of another company. While you will start your employment with Medtronic, upon establishment of NewCo or upon the transition of the business unit to another company, which may occur in approximately 12-15 months, your employment may transfer to one of these entities.

The business will have the same singular focus, financial commitment, deep domain expertise, and global footprint needed to accelerate the development and commercialization of affordable and scalable healthcare technologies.

A Day in the Life


  • Serves as the Sustainability expert to support sales of sustainability solutions.
  • Builds strong relationships with health system leaders within key accounts; develops Sustainability champions at each facility and supports them in the development of institutional policies and processes related to sustainability.
  • Leads conversion execution - conducts hospital walk-throughs and implementation in all new accounts.
  • Conducts on-site education and on-going support for sustainability customers.
  • Supports field personnel in providing the best possible outcomes and service for Medtronic customers by coordinating between the bedside clinician, the service technician, and Medtronic sales partners.
  • Engages hospital staff in customer business reviews, leveraging sustainability reports, savings metrics, and tracking to goals defined by the account.
  • Drives program adoption through ongoing clinician education, optimizing workflow, and delivering tangible results.
  • Partners with sales colleagues to execute sustainability initiatives pre and post-sale (Sales Representative, Regional Manager, Sustainability Service Technician, and sustainability partners)
  • Participates in conventions, forums, and meetings to increase product awareness.
  • Communicates key market and competitive insights to inform Medtronic strategy
  • Achieves KPIs for key accounts
  • 75% travel within assigned geography

Must Have: Minimum Requirements


  • Bachelors degree required
  • Minimum of 2 years of experience in the acute healthcare setting
  • At least 1 year of medical device experience

Nice to Have


  • 5 years of experience in the acute healthcare setting
  • 3 years of medical device experience
  • Service, supply chain or clinical experience
  • Sales experience
  • Strong ability to do in-depth analysis, draw conclusions and build a customer strategy from the data is important
  • Process oriented - exceptional documentation, preparation, organization, and follow-through is a must
  • Strong communication skills
  • Ability to build strong relationships with clinicians and hospital administration, as well as with various levels within the hospital, with our service partners, as well as with Medtronic colleagues
  • Confidence in reviewing reports and trends in front of the customer
  • Solid understanding of the clinical workflow in each patient care area
  • Understanding of the clinical application of pulse oximetry
  • High energy, results-oriented, and self-motivated

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • While performing the duties of this job, the employee is regularly required to be independently mobile.
  • The employee is also required to interact with a computer, and communicate with peers and co-workers.
  • Must reside within the region of coverage
  • Travel required in assigned geography 75%
  • Ability to physically be in hospitals daily and stand for long periods of time
  • Ability to lift and manipulate collection containers and shipping boxes
  • Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here .

The provided base salary range is used nationally (except in certain CA locations).The rate offered is compliant with federal/local regulations and may vary by experience,certification/education, market conditions, location, etc.

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