Manager, Omnichannel Operations at Genmab in Princeton, New Jersey

Job Description:

At Genmab, we're committed to building extra(not)ordinary futures together, by developing antibody products and pioneering, knock-your-socks-off therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in science, we believe that being proudly unique, determined to be our best, and authentic is essential to fulfilling our purpose.

The Role

Genmab is seeking a detail-focused and analytical professional to join our Business Information team. The role is pivotal in leading marketing campaign operations, overseeing data management, and compiling engagement reports to bolster the commercial success of our products in the US market. The successful candidate will be an integral part of our team, interfacing with the Customer Experience & Insights and Digital Strategy departments to deliver robust omnichannel campaign support. Reporting to the Digital Operations Associate Director, this position is a gateway to transformative work in a dynamic environment.

Responsibilities

• Oversee and optimize campaign tag management and processes.


• Conduct routine maintenance and updates for the campaign tagging platform, ensuring training materials are current.


• Lead onboarding and training sessions for agency partners.


• Liaise with internal and external partners to coordinate campaign materials, outline business needs, and track performance metrics and deadlines.


• Lead all aspects of the implementation of marketing campaigns across various digital platforms such as websites, email, and third-party media.


• Manage updates and maintenance within Campaign Management Platforms like Salesforce Marketing Cloud.


• Maintain data integrity in source tables and handle data inquiries and resolutions as needed.


• Use Jira for effective workload management and cross-functional task delegation.


• Generate both routine and ad hoc reports for digital performance analysis.

Requirements

• A Bachelor's degree in Marketing, Business, or a related field.


• At least 5 years of experience in omnichannel marketing or business information, with a preference for candidates with a background in the life sciences sector.


• Demonstrated ability to develop materials for training and cross-functional collaboration.


• Inventive problem-solving skills


• Skilled in the use of digital marketing tools and platforms, as well as standard office software.


• The capacity to prioritize in a fast-paced environment, juggle multiple tasks, and meet deadlines.


• Outstanding organizational and project management prowess.


• Excellent written and oral communication skills and the ability to work independently and make informed decisions


• A sharp eye for detail.

Location

• The role is based in Princeton, NJ, with a hybrid work arrangement that includes 3 days on-site per week.


• Some travel may be necessary for events and business meetings.

For US based candidates, the proposed salary band for this position is as follows:

$97,500.00---$162,500.00

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses.

About You

• You are passionate about our purpose and genuinely care about our mission to transform the lives of patients through innovative cancer treatment


• You bring rigor and excellence to all that you do. You are a fierce believer in our rooted-in-science approach to problem-solving


• You are a generous collaborator who can work in teams with diverse backgrounds


• You are determined to do and be your best and take pride in enabling the best work of others on the team


• You are not afraid to grapple with the unknown and be innovative


• You have experience working in a fast-growing, dynamic company (or a strong desire to)


• You work hard and are not afraid to have a little fun while you do so

Locations

Genmab leverages the effectiveness of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are designed as open, community-based spaces that work to connect employees while being immersed in our state-of-the-art laboratories. Whether you're in one of our collaboratively designed office spaces or working remotely, we thrive on connecting with each other to innovate.

About Genmab

Genmab is an international biotechnology company with a core purpose guiding its unstoppable team to strive towards improving the lives of patients through innovative and differentiated antibody therapeutics. For more than 20 years, its passionate, innovative and collaborative team has invented next-generation antibody technology platforms and leveraged translational research and data sciences, which has resulted in a proprietary pipeline including bispecific T-cell engagers, next-generation immune checkpoint modulators, effector function enhanced antibodies and antibody-drug conjugates. To help develop and deliver novel antibody therapies to patients, Genmab has formed 20+ strategic partnerships with biotechnology and pharmaceutical companies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO) antibody medicines.

Established in 1999, Genmab is headquartered in Copenhagen, Denmark with locations in Utrecht, the Netherlands, Princeton, New Jersey, U.S. and Tokyo, Japan.

Our commitment to diversity, equity, and inclusion

We are committed to fostering workplace diversity at all levels of the company and we believe it is essential for our continued success. No applicant shall be discriminated against or treated unfairly because of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Learn more about our commitments on our website .

Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website https://www.genmab.com/privacy .

Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.