IT Manager at Dragados USA in Honolulu, Hawaii

Job Description:

Tech comprehension

• Comprehensive knowledge of infrastructure and network topologies


• Understanding of M365 cloud offerings


• Cybersecurity conscious and conforming

• Able to explain technical details to non-technical personnel in a clear and coherent manner.


• Guide and mentor junior team members.


• Communicate clearly with both technical and non-technical team members.


• Accept accountability and scheduling of tasks assigned.


• Willing and able to accept and provide objective based criticism.


• Observant and willing to express and adopt new ideas.

• Maintain facility's IT environment to ensure business continuity and progression.


• Prepare relevant and concise written status update reports within established timeframe for IT team leads.


• Liaison between the site clients/stakeholders and the rest of the IT team and their leads.


• Install, configure, and deploy software/hardware.


• Establish vendor relations and perform purchasing comparisons for goods and services.


• Collaboration to perform maintenance activities such as upgrades, system patching, and backups.


• Act as a link between end-users and higher tier advanced support as needed.


• Coordinate with manufacturers, vendors, and service providers to ensure best possible outcome based on economics, schedule, and solution provided terms.


• Ensure established policies and procedures are followed and adhered to while communicating anomalies accordingly.


• Provide input and guidance towards the implementation of IT solutions.


• Maintain accurate licensing, inventory, and maintenance contracts.


• Assist with budgeting, including the purchase of new equipment and software and consequent billing review.


• Ensure accurate and up to date records between local and online portal systems.


• Promote continued utilization of IT service management solutions.

• Past role as IT manager or similar position.


• Experience with federal projects.


• Project and time management skills.


• Solid knowledge of IT systems and applications.


• Exceptional attention to detail.


• Excellent organizational and coordination abilities.


• BS/BA in information technology or computer science is preferred.


• Extensive experience working in a team-oriented, collaborative environment.