Senior Support Services Technician at County of Riverside in Riverside, California

Job Description:

ABOUT THE POSITION

The County of Riverside's Department of Public Social Services (DPSS) seeks a Senior Support Services Technician for their Administrative Services Division-Facilities Unit located in Riverside.

**Candidates must be able to participate in an on-call rotation and work occasional overtime.
**This position will require travel throughout the County of Riverside

The selected candidate will lead various efforts including existing efforts related to maintenance and safety such as monitoring existing work orders and work directly with the Children's Services Division (CSD) to identify and address maintenance related issues, support long term efforts to complete preventative maintenance inspections, ensure proper functioning, safety and comfort of department occupied space. Additionally the incumbent will act as a lead resource for monitoring and advocating on behalf of the department and its customers, serve as dedicated on site support and a liaison between CSD and Facilities Management and handle all inquiries both standard and emergency.

Competitive candidates will possess experience in a supervisory or lead role, processing work orders, and experience with Microsoft programs (excel, outlook, word)

Meet the Team!

The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here?

EXAMPLES OF ESSENTIAL DUTIES
• Over sees and assist with office build outs, staff moves, office furniture installations and repairs of facilities.

• Assist in providing building access for after-hours work.

• Act as a liaison in the field with vendors, contractors, and property management.

• Manages, organizes, receives, loads and unloads supplies and equipment from vendor trucks; operates forklift and pallet jacks to move pallets; inspects for damage and quantity received against requisitions/invoices and keeps inventory of the warehouse & workshop supplies, equipment, and furniture.

• Performs minor repairs; monitor, and analyses building equipment and a variety of electrical and mechanical appliances; and identifies needed repairs or maintenance.

• Services and repairs doors, gate locks and latches

• Directs and train crews in the maintenance and repairs of county facilities, and participates in the evaluation of the quality and quantity of their work.

• Organizes the replenishment of supplies, mixing of disinfectant solutions, moving furniture, changing curtains and drapes, and the collection and disposal of trash; performs all of the work reviewed.

• Monitors the following and reports findings: Employees' performance; supply ordering patterns and deviations; appearance of county buildings for aesthetics, and completed minor maintenance work.

MINIMUM QUALIFICATIONS
Experience: Four years in building maintenance and custodial work; minor repair work; basic techniques of receiving, storing, and issuing supplies and materials and inventory control.

Knowledge of: Fundamental techniques of receiving, storing, and issuing supplies and materials; basic techniques involved in inventory control; fill requests from written purchase orders; keep records of receipts and delivery of supplies and materials; make basic arithmetical computations.

Ability to: Perform minor maintenance work in the following areas: plumbing, electrical, carpentry, and building plant operations; read, interpret, and work from plans, drawings, and specifications; keep records; follow oral and written directions.

SUPPLEMENTAL INFORMATION

Other Requirements

License/Certificate:Possession of a valid Class C California Driver's License.

What's Next?
Open to All Applicants
This recruitment is open to all applicants. Qualified applicants may be considered for future vacancies throughout the department.
Applicants who are current County of Riverside employees and/or current employees of the Department of Public Social Services may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.

Application Period

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application bythe close date. No late applications will be permitted.

Include relevant work experience details on resume and/or application.
Proof of Education

Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .

Contact Joshua Roberts at JoRoberts@rivco.org with any questions regarding this recruitment.

GENERAL APPLICATION INFORMATION:

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• 
  Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


• 
  Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


• 
  Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
  

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

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