Director, Enterprise Testing at TriWest Healthcare Alliance in Phoenix, Arizona

Job Description:

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)

Job Summary

The Director of Enterprise Testing is responsible for leading our testing strategy and ensuring the quality and reliability of our enterprise software solutions. The Director of Enterprise Testing will be responsible for overseeing all aspects of testing within the organization, including test planning, test design, test execution, and test automation.

Education & Experience

Required:

• BS in Computer Science or a related field; professional experience may substitute for formal education
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• 8+ years of experience in software testing, with at least 3 years in a leadership role
• Strong knowledge of software testing methodologies, tools, and best practices
• Three years' leading, managing and/or supervising people
• Experience with test automation tools and frameworks
• Excellent leadership, communication, and interpersonal skills

Preferred:

• Master's Degree in Computer Science or a related field
• Certifications in CSTE and ISTQB
• Experience working in a high security environment supporting Healthcare and/or Government

Key Responsibilities

• Develop and implement a comprehensive enterprise testing strategy that aligns with the company's business objectives and quality standards.
• Lead a team of testing professionals, providing guidance, coaching, and mentorship to ensure the team's success and professional growth.
• Schedule and balance team activities to meet deadlines for deliverables and meetings.
• Oversee the design and implementation of test plans, test cases, and test scripts for functional, performance, security, and regression testing.
• Mentor team members in best practices and skills development.
• Escalate issues and problems to Senior Management that prevents or hinders the team's ability to perform optimally.
• Establish and maintain testing policies, procedures, and best practices to ensure the delivery of high-quality software solutions.
• Recommend and participate in the development and implementation of processes that improve efficiency and enhance productivity.
• Implement test automation practices to improve testing efficiency and effectiveness across the enterprise.
• Monitor and report on key testing metrics, including test coverage, defect detection rates, and test execution progress, to senior management and stakeholders.

• Collaborate with cross-functional teams, including development, product management, and quality assurance, to drive a culture of quality throughout the organization.
• Develop and execute test plans that are traced to documented requirements.
• Manage, control, direct, and supervise assigned direct reports, including general leadership, planning, organizing, and reviewing.

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Technical Skills: Collaboration skills; mentoring skills, proven history of managing small teams.

Working Conditions

Working Conditions:

• Works in a standard office environment, with minimal travel
• Works non-regular hours as required
• Extensive computer work with prolonged sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage


• Generous paid time off


• 401(k) Retirement Savings Plan (with matching)


• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance


• Tuition reimbursement


• Paid volunteer time

*Annual base salary for Colorado, Hawaii and Washington State residents: Approx $186,000 depending on experience*

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.