VP, Planning & Program Mgmt at TriWest Healthcare Alliance in Phoenix, Arizona

Job Description:

Job Summary

The Vice President of Planning and Program Management is responsible for TriWest's overall operational planning and program management activities. This role oversees project, program and implementation management as well as planning activities. S/he is responsible for establishing and directing TriWest's Program Management Office to ensure the organization's resources are used in a manner that aligns with TriWest's mission and vision. In this role, s/he will be responsible for providing strategic leadership and oversight for the Planning and Project Management Office (PMO) function. Reporting to the Senior Vice President of Strategic Planning and Development, s/he will be accountable for the results of large scale, enterprise-wide strategic and operational initiatives that extend across the business and corporate centers, and responsible for monitoring, tracking and reporting on projects that are being managed by other units across the business.

Education & Experience

Required:
o Master's degree in Health Care Administration, Business Administrationo 15+ years progressively responsible leadership experience with a proven track record of: building and leading a PMO function; managing complex, highly technical projects across functions and business lines; translating strategic thinking into action plans and results; building relationships with senior leaders and presenting to executive leadershipo Experience directing multiple long-term, large-scale projects, facilitating large-scale meetings, strategic planning, and operational planningo Experience leading teams of certified PMP project managersExperience developing program status monitoring and reporting methodology and dashboard reporting instructionso Experience directing program planning, execution and implementationo Experience directing capture management and Request for Proposal response developmento Proficiency in MS Excel, Project and PowerPointo Strong financial knowledge

Preferred:
o Experience with and knowledge of health plans and healthcare systemso Experience with Veteran Affairs health care operations Experience with Department of Defense or Department of Veterans Affairs contract proposal development, implementation planning/reporting and program execution

Key Responsibilities

o Accountable for delivering the organization's portfolio of projects, which include large/complex/cross-functional strategic and/or technical initiatives within the defined scope, quality, time and cost requirements. o Lead a team of project and program managers on a wide range of initiatives of varying complexity. Ensure clarity of business objectives, connectivity across efforts and escalation and resolution of project risks. o Define and establish best practices for the full lifecycle of initiatives to ensure alignment with corporate strategies and goals. Examples include project planning, initiation, resourcing, execution, monitoring, control and completion.o Lead business planning efforts and build governance frameworks to support effective communication of project updates, changes and dependencies. Provide timely, accurate and relevant project and portfolio reporting.o Operate with an agile mindset requiring flexible project management methodologies.•Establish strong business partnerships within and outside of the Strategic Planning division to resolve issues quickly and advance efforts expeditiously.Program Management Office:

Provides oversight for the enterprise program project portfolio including short term assessments, quick hit initiatives, longer term process improvement projects, operational plans, joint TriWest/Government projects, and any other project or initiative that requires company resources.• Updating PMO dashboard • Monitoring daily/weekly/monthly status of all projects in the program portfolioIncluding joint VA projects/initiatives, and pilots• Leading operational planning meetings including initiatives and projects related to growth, performance, and innovation in addition to others.• Providing weekly status reports, cost projections, and retrospective analysis regarding benefits realization and effectiveness• Assessing the cross impact of programs across the enterprise to eliminate any duplication of efforts and ensure optimal resource efficiencies• Leading the planning, content coordination, and delivery of the annual plans mandated by the VA• Leading the planning, management and monitoring of contract implementations and modificationsBusiness Planning and Development• Direct the development of operational plans in accordance with established corporate goals and strategic direction.

• Drive the planning, executing, monitoring, and reporting processes for operational objectives, action plans, and key performance metrics to meet contract requirements and achieve short- and long-term competitive advantages.Department Management• Develop and lead the Program Management Office and the Contract Management Office• Create the structure and processes necessary to manage the department's current activities and its projected growth.• Drive overall direction, coordination, and evaluation of the Planning and Program Management Unit• Manage employee performance reviews and address complaints.• Performs other duties as assigned.• Regular and reliable attendance is required.

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.

Computer Literacy: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Leadership: Successfully manage different styles of employees; Provide clear direction and effective coaching.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Knowledge of basic contracting vehicles and guidance (Government Services Administration Schedule, Federal Acquisitions Regulations; Expert skill at effectively and sensitively interacting with all management levels, the Board, and the government community; Networking skills with external entities; Data management expertise; Knowledge of relational databases and Access software; Proficient with Microsoft Word, Excel, and PowerPoint

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.