Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.
Remote Eligible: No.
Summary Statement:
The Global Health Training, Advisory and Support Contract (GHTASC) delivers effective global health programming to advance the mission of the U.S. Agency for International Development (USAID), Bureau for Global Health (GH) through institutional support and workforce development services from junior, mid-level, senior and expert advisory and administrative professionals.
Credence and its partner, the Public Health Institute (PHI), are both employers for GHTASC, and are seeking a Senior Digital Health Advisor under GHTASC. This position will be hired under Public Health Institute (PHI).
The Center for Innovation and Impact (CII) in USAID’s Bureau for Global Health applies innovative, market-based, and digital health approaches to accelerate impact against critical health issues. CII incubates new ideas, puts them into practice, and scales effective approaches with diverse partnerships.
To achieve its goals, CII:
Serves as a catalyst, driving innovation and partnerships;
Works with internal and external partners to help prioritize and scale innovations and existing interventions that align with the Agency’s priorities in global health;
Supports rapid introduction of and/or access to these priority interventions;
Leverages private sector resources and innovative financing approaches to invest in health innovation and improve the efficiency of the market; and,
Uses a human-centered design approach to ensure that populations in need and end-users are always the focus of our work.
At CII, we strive to live up to our values, which emphasize pushing through ambiguity and risks, driving innovation, crowding in new voices, leading with empathy and through collaboration, staying humble, and bringing our authentic selves to work every day. We put under-served populations at the center of our work, always seeking to bring new voices to the table and to work with diverse partners.
CII welcomes those with personal or professional backgrounds who bring a nontraditional perspective to global health, business, and development.
Position Summary:
This position serves as a Senior Digital Health Advisor seated with CII in Washington, DC. The incumbent will be responsible for providing strategic oversight, project management, and technical guidance to various digital health activities supporting USAID’s global health work.
The Senior Digital Health Advisor will support the development and management of digital health strategies and programs, including projects and activities that are managed from within CII and coordinate with those that are managed by Missions, Bureaus, and Offices. The Senior Digital Health Advisor will also contribute to broader digital health work across the Bureau by supporting implementation of the Digital Health Vision.
We are seeking a highly motivated, entrepreneurial, and fun individual with outstanding problem solving, analytical, project management, communication, and collaboration skills. The candidate must be able to function well independently and on teams and have a commitment to excellence and producing results. The Center places great value on the following personal qualities: resourcefulness, responsibility, tenacity, energy, humor, and positive attitude
Full salary range for this position is $133,380 to $200,720, with the starting salary determined based on candidate’s knowledge, skills, experience, as well as budget availability.
Responsibilities
Essential Duties and Responsibilities:
Digital technologies can play a critical role in facilitating the Agency’s work to support its partner countries in building strong health systems, capable of combating and recovering from COVID-19 and resilient in the face of future health threats. The Senior Digital Health Advisor will work with digital health experts in CII and elsewhere in the agency to support the operationalization of recent USAID digital health policy documents and Center innovation frameworks. These include the USAID Digital Strategy and the USAID Digital Health Vision, in line with USAID’s Health System Strengthening Vision. Specific activities will include providing technical leadership within the CII Digital Health team and the agency to advance the following priorities:
Drive implementation of USAID’s policy guidance for digital health, providing strategic and technical assistance to the Global Health Bureau and the Agency on strong practices for investing in digital health systems
In collaboration with USAID country offices and other in-country partners, identify country digital systems and capacity readiness gaps
Support coordination within and between various USAID funding mechanisms providing digital health systems support
Engage in-country funders, multilaterals, and implementing partners as relevant to support strong coordination and alignment of digital health investments and approaches
Assess USAID’s digital systems and capacity
Support the development of policy guidance, advisement, and external communication pieces related to digital health
Contribute to CII’s team-building and supportive culture, such as troubleshooting across specialization areas and projects
Identify and support opportunities and new initiatives as priorities within CII evolve
Prepare reports, project plans, budgets, leadership talking points, briefers, and templates as needed
Willingness and ability to travel 15-20 percent
Other duties as required
In addition, the Senior Digital Health Advisor will participate actively in Digital Health Team and broader CII activities, including weekly meetings and cross-cutting projects that enable collaboration at the intersection of digital health, market access, innovative finance, and innovation; and support the Digital Health Team and broader CII reporting requirements.
Qualifications
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum Qualifications:
Masters degree and a minimum of 10 years of relevant experience, or bachelor’s degree with 12 years, Associate’s degree and 14 years relevant experience OR High School graduate and 16 years in international affairs, business, global health, or a related subject and experience should be progressively responsible, and in international development/project management
Other Qualifications:
Possess, or rapidly develop, deep knowledge of and strategic perspectives on digital health policies and trends, globally and at the country-level, and systems-oriented digital health planning and implementation.
Demonstrated experience leading digital health activities that integrate insights and perspectives from multiple sectors
Demonstrated experience applying change management tactics to influence organizational behavior (e.g., at policy, operations and/or accountability levels)
Strong written and oral communications, with facility communicating complex technical expertise strategically, to non-technical audiences.
Strong management and interpersonal skills with the ability to build relationships and communicate effectively with people of varied professional, cultural, and educational backgrounds.
Detail-oriented with strong organizational and project management skills
Entrepreneurial mindset, including ability to think strategically, operate independently, self-motivate, be flexible, and set and achieve ambitious targets.
Able to operate with minimal guidance/oversight and in a fast-paced environment.
Familiar/skilled with GSuite - including google docs, sheets, and slides.
Deep experience leading the development of technical guidance and briefing materials, s related to strategic investment in digital health systems, preferred.
Experience leading coordination efforts across programs and stakeholders to align and strengthen digital health systems, preferred.
Experience analyzing digital health investments in health emergency contexts, preferred.
Willingness and ability to travel 15-20 percent
US citizenship or US permanent residency with the ability to obtain and maintain Facility Access required.
Competencies:
Innovation: Employee takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work.
Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
Interpersonal Skills: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.