Posted in Transportation 30+ days ago.
Type: Full-Time
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. You'll have daily views of Duke Kahanamoku Beach. Enjoy fun perks such as free meals during shifts PLUS discounted hotel room stays for you and your family WORLDWIDE!. Join the fun TODAY!
Ideal candidate will have previous professional cooking experience. This is a great step towards a wonderful career with the #1 World's BEST WORKPLACE!
· Classification: Full Time
· Shift: Various. Must have open availability to work weekdays, weekends, overnights and holidays.
· Language: Required to be able to speak, read, write both in Japanese and English language.
What will I be doing?
As a Guest Service Hotline Agent (Japanese/English Linguist), you would be responsible to answer phone calls in a courteous and efficient manner, assisting guests and team members with any questions concerns or requests and to dispatch requests to the appropriate departments. Specifically, you would be responsible for performing the following tasks to the highest standards:
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
· Access to your pay when you need it through DailyPay
· Health insurance
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
· Go Hilton travel discount program
· Best-in-Class Paid Time Off (PTO)
· Supportive parental leave
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
· Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
What are we looking for?
EDUCATION
Any combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE
Fluent conversational Japanese and English language required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES
Individuals are required to meet the minimum bonding standards.
GROOMING
All team members must maintain a neat, clean, and well-groomed appearance (specific standards available).
OTHER
Japanese language skills required.
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hourly Wage Range: $24.81 - $31.01
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