Doorperson - Hilton Hawaiian Village at Hilton in Honolulu, Hawaii

Job Description:

Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. You'll have daily views of Duke Kahanamoku Beach. Enjoy fun perks such as free meals during shifts PLUS discounted hotel room stays for you and your family WORLDWIDE! Join the fun TODAY!

 

 

 Ideal candidate will have previous customer service experience. This is a great step towards a wonderful career with the #1 World's BEST WORKPLACE!

 

 

·        Classification: Full Time

·        Shift: Various. Must have open availability to work weekdays, weekends, overnights and holidays.

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What will I be doing?

 

As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 

• Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests.


• Read luggage tags and provide claim tickets for accurate delivery of guest items.


• Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area.


• Arrange guest transportation (i.e. taxi cabs), as needed.


• Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner.

 

 

 

 

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

 

·        Access to your pay when you need it through DailyPay

·        Health insurance 

·        Career growth and development 

·        Team Member Resource Groups

·        Recognition and rewards programs

·        Go Hilton travel discount program 

·        Best-in-Class Paid Time Off (PTO)  

·        Supportive parental leave

·        Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·        Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

 

*Please note, benefits may vary depending on the classification and union status of the position.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.


• Integrity - We do the right thing, all the time.


• Leadership - We're leaders in our industry and in our communities.


• Teamwork - We're team players in everything we do.


• Ownership - We're the owners of our actions and decisions.


• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality


• Productivity


• Dependability


• Customer Focus


• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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