Posted in General Business 30+ days ago.
Type: Full-Time
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
The Residential Collections Manager position will be accountable for managing customer payment arrangements (i.e, deferred payment plans, payment extensions) to assure compliance with policies across TXU, Ambit, and TriEagle brands including switch holds and dunning treatments. This position also has oversight and is responsible for the development of Customer Issues Agents and Supervisor who are responsible for reviewing customers on DPPs to assure switch holds and dunning treatments are handled per policy and regulatory requirements.Job Description
Key Accountabilities
Education, Experience, & Skill Requirements
Key Metrics
#LI-JC1
Job Family
General ServicesCompany
TXU Retail Services CompanyLocations
Irving, TexasTexasIt is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
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